Banqueting & Events Manager

Placements24; Queenstown; Hybrid; NZD 43,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Hybrid role with on-site events

Job summary

Placements24 is seeking a highly organized Banqueting & Events Manager in Queenstown, Eastern Cape. You will oversee planning, execution, and client satisfaction for corporate events, weddings and private parties.

Lead a dedicated team to deliver memorable experiences while maintaining the venue's renowned standards. The role requires strong organizational, communication and negotiation skills, with experience in event planning software.

Qualifications

• 4+ years in banqueting, event management or hospitality management.
• Proven track record of planning and executing diverse events.
• Fluent English; knowledge of local languages is beneficial.

Responsibilities

• Manage all aspects of banqueting and event operations from inquiry to post-event follow-up.
• Liaise with clients to understand event needs, preferences and budget constraints.
• Develop detailed event proposals, floor plans and timelines.
• Coordinate with catering, AV, security and other departments for smooth execution.
• Source and manage external vendors for quality and cost-effectiveness.
• Oversee event setup, service delivery and teardown.
• Manage event budgets to ensure profitability and client satisfaction.
• Handle inquiries, feedback and resolve issues.
• Conduct venue tours and provide expert advice to potential clients.
• Train and supervise banqueting staff to maintain high service standards.

Skills

Organizational skills

Communication

Negotiation

Event planning software

Education

Hospitality Management degree

Tools

Event planning software

Job description

About the Role

Our client, a leading conference and banqueting venue in Queenstown, Eastern Cape, is seeking a highly organized and dynamic Banqueting & Events Manager. This crucial role involves overseeing all aspects of event planning, execution, and client satisfaction for a wide range of functions, from corporate events and weddings to private parties. You will be the primary point of contact for clients, ensuring their vision is brought to life seamlessly. The ideal candidate possesses exceptional organizational skills, strong communication and negotiation abilities, and a keen eye for detail. You will lead a dedicated team to deliver memorable experiences and maintain the venue's reputation for excellence in event management. This position requires a proactive and client-focused approach.

Key Responsibilities

• Manage all aspects of banqueting and event operations from initial inquiry to post-event follow-up.


• Liaise with clients to understand their event needs, preferences, and budget constraints.


• Develop detailed event proposals, floor plans, and timelines.


• Coordinate with internal departments (catering, AV, security) to ensure smooth event execution.


• Source and manage external vendors, ensuring quality and cost-effectiveness.


• Oversee event setup, service delivery, and teardown.


• Manage event budgets, ensuring profitability and client satisfaction.


• Handle client inquiries, feedback, and resolve any issues that may arise.


• Conduct venue tours and provide expert advice to potential clients.


• Train and supervise banqueting staff to ensure high service standards.

Requirements

• A minimum of 4 years of experience in banqueting, event management, or hospitality management.


• Proven track record of successfully planning and executing diverse events.


• Excellent organizational, time management, and multitasking skills.


• Strong communication, negotiation, and interpersonal skills.


• Experience with event planning software and tools.


• Ability to remain calm and effective under pressure.


• A relevant qualification in Hospitality Management, Tourism, or Event Management is preferred.


• Must be fluent in English; knowledge of local languages is beneficial.


• Must be legally authorized to work in South Africa and reside in or be willing to relocate to Queenstown.


• Client-focused attitude with a commitment to service excellence.

Benefits

Our client offers a competitive salary, opportunities for career advancement within the hospitality sector, and potential for performance-based bonuses. This hybrid role offers a balance of on-site event management and administrative tasks. You will be part of a professional and dynamic team, contributing to memorable occasions in the Eastern Cape. Join an organization that values dedication, teamwork, and delivering exceptional event experiences. This is an excellent opportunity for an ambitious events professional.