Hospital Front Desk Receptionist – Patient Care & Coordination

CGR Services; Auckland; On-site; NZD 45,000 - 55,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a confident Receptionist to join the Inpatient Receptionist team at Waikato Hospital in Hamilton. The role focuses on frontline reception duties, customer service, and admin support in a busy ward. Hours are 7:00 am to 3:30 pm, Monday to Friday, with the requirement to be available for these hours.

Previous front-facing or healthcare experience is preferred. The successful candidate will engage with patients, visitors, and hospital staff, ensuring

Qualifications

• Previous experience in a front-facing receptionist or customer service role, preferably in health care.
• Strong Microsoft Office skills and basic computer literacy.
• Excellent communication and interpersonal skills.

Responsibilities

• welcoming patients and visitors
• answering phone calls and responding to enquiries
• liaising with medical staff
• capturing patient flow information
• assisting patients with completing necessary forms and documentation
• maintaining a clean and calm receptionist area
• ordering office supplies for the Ward

Skills

Front desk experience

Customer service

Administration

Microsoft Office

Tools

Microsoft Office

Phone systems

Job description

Health New Zealand | Te Whatu Ora is seeking a confident Receptionist to join the Inpatient Receptionist team at Waikato Hospital in Hamilton. The role focuses on frontline reception duties, customer service, and admin support in a busy ward. Hours are 7:00 am to 3:30 pm, Monday to Friday, with the requirement to be available for these hours.

Previous front-facing or healthcare experience is preferred. The successful candidate will engage with patients, visitors, and hospital staff, ensuring