Student Health Admin & Front Desk Lead

The University of Waikato; Hamilton; On-site; NZD 60,000 - 73,000; Full time

Job summary

The University of Waikato is seeking an organised, service-focused administrator to join the Student Health Service in a busy university health setting. You will support day-to-day functions, manage appointments and enquiries, maintain accurate patient information and contribute to continuous improvement within a multidisciplinary team at Hillcrest Campus.

You will work closely with clinical and administrative colleagues to ensure high-quality customer service to students and patients, while

Qualifications

• 2+ years' health administration and reception experience, with a good standard of written and verbal English.
• Strong patient management system experience, ideally Indici, with knowledge of medical terminology and general practice workflows.
• Excellent administration and digital skills, including appointment scheduling, clinical inboxes, document management, reporting and Microsoft Office.

Responsibilities

• Support day-to-day functions within the service through efficient administration, reception and patient management.
• Manage appointments and enquiries, maintaining accurate patient information and supporting the smooth operation of the clinic.
• Contribute to general administration, financial processes, ordering, data management and continuous improvement initiatives.

Skills

Health administration

Reception experience

English communication

Confidentiality

Tools

Indici

Microsoft Office

Job description

The University of Waikato is seeking an organised, service-focused administrator to join the Student Health Service in a busy university health setting. You will support day-to-day functions, manage appointments and enquiries, maintain accurate patient information and contribute to continuous improvement within a multidisciplinary team at Hillcrest Campus.

You will work closely with clinical and administrative colleagues to ensure high-quality customer service to students and patients, while