Frontline Healthcare Receptionist - Part-Time

New Zealand Government; Napier; On-site; NZD 30,000 - 36,000; Part time

Job summary

Napier Health Centre, Health New Zealand | Te Whatu Ora, seeks a friendly receptionist to be the first point of contact for patients and visitors in a busy health centre. You will manage reception enquiries, coordinate appointments and patient arrivals, and provide accurate information while supporting clinical and administrative teams in daily operations.

This permanent, part-time role (48 hours per fortnight) offers a rewarding opportunity to contribute to accessible, high-quality care in

Qualifications

• Excellent customer service skills, strong attention to detail and a commitment to high-quality administrative support.
• Previous administration or reception experience in a customer‑focused environment.
• Strong communication and interpersonal skills with the ability to build positive relationships.
• Sound computer skills, including experience using Microsoft Word, Excel and Outlook.
• Excellent organisational skills with the ability to manage competing priorities effectively.
• Professional, reliable and team‑focused approach, with a commitment to patient confidentiality.

Responsibilities

• Be the first point of contact for patients and visitors.
• Manage reception enquiries and coordinate appointments and patient arrivals.
• Process information accurately and handle administrative tasks.
• Support the wider clinical and operational teams.
• Contribute to delivering high-quality healthcare services.

Skills

Customer service

Attention to detail

Interpersonal skills

Communication skills

Professionalism

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Napier Health Centre, Health New Zealand | Te Whatu Ora, seeks a friendly receptionist to be the first point of contact for patients and visitors in a busy health centre. You will manage reception enquiries, coordinate appointments and patient arrivals, and provide accurate information while supporting clinical and administrative teams in daily operations.

This permanent, part-time role (48 hours per fortnight) offers a rewarding opportunity to contribute to accessible, high-quality care in