Hospital Call Centre Operator - 24/7 Support

Health New Zealand - Te Whatu Ora; Nelson; On-site; NZD 29,000 - 39,000; Part time

Job summary

Health New Zealand – Te Whatu Ora – Nelson is hiring a Telephone Operator in the Nelson Hospital Call Centre on a casual basis. Bring your administrative experience and customer-focused skills to support health care delivery.

You will be part of a busy 24/7 service, answering incoming calls, providing after-hours reception support, assisting staff and the public, and responding to emergencies. Flexibility to cover additional shifts will be advantageous.

Qualifications

• Previous administration or customer service experience.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Full training will be provided to the successful candidate.

Responsibilities

• Answer incoming calls in a 24/7 service environment.
• Provide after-hours reception support.
• Assist staff and members of the public and respond to emergencies.
• Work in a busy call centre with varied tasks.

Skills

Administrative experience

Customer service

Communication skills

Organisation

Multitasking

Problem solving

Job description

Health New Zealand – Te Whatu Ora – Nelson is hiring a Telephone Operator in the Nelson Hospital Call Centre on a casual basis. Bring your administrative experience and customer-focused skills to support health care delivery.

You will be part of a busy 24/7 service, answering incoming calls, providing after-hours reception support, assisting staff and the public, and responding to emergencies. Flexibility to cover additional shifts will be advantageous.