24/7 Hospital Call Centre Operator

South Island - Nelson / Marlborough Nelson; Nelson; On-site; NZD 63,039,000 - 85,411,000; Part time

Job summary

Health New Zealand | Te Whatu Ora in Nelson is seeking a Telephone Operator for Nelson Hospital's call centre. This casual role supports a 24/7 service, handling incoming calls, providing after-hours reception, assisting staff and the public, and responding to emergencies as they arise.

You are friendly, well organized, and able to multitask under pressure, working both independently and as part of a team. Previous admin or customer service experience is preferred; full training will be

Qualifications

• Previous administration or customer service experience.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer incoming calls in a busy call centre.
• Provide after-hours reception support.
• Assist staff and members of the public.
• Respond to emergency situations as they arise.
• Work across day, evening and night shifts.

Skills

Admin experience

Customer service

Multitasking

Communication skills

Teamwork

Job description

Health New Zealand | Te Whatu Ora in Nelson is seeking a Telephone Operator for Nelson Hospital's call centre. This casual role supports a 24/7 service, handling incoming calls, providing after-hours reception, assisting staff and the public, and responding to emergencies as they arise.

You are friendly, well organized, and able to multitask under pressure, working both independently and as part of a team. Previous admin or customer service experience is preferred; full training will be