Hamilton - Residential Support Worker

Medcall Health Personnel; Hamilton; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay rates

Flexible FT/PT/Casual roles

Induction and training

NZQA qualifications support

Career development

24/7 management support

Supportive team culture

Job summary

Medcall Health Personnel – Hamilton, North Island, is seeking compassionate Residential Support Workers to help people live independently and with dignity. You will provide person-centred support, assist with daily living activities, and work with clients, families, and health professionals to achieve positive outcomes.

Join a supportive team with comprehensive induction, ongoing training, and opportunities to gain NZQA-recognised qualifications.

Qualifications

• NZQA Health & Wellbeing Level 2 qualification is required.
• Experience providing person-centred support is preferred.
• Ability to pass a Police Vetting check may be required.

Responsibilities

• Provide person-centred support in line with individual service plans.
• Assist with personal care, daily living activities, meals, and household tasks.
• Support clients to participate in the community and achieve personal goals.
• Build positive relationships with clients, family/whānau, and colleagues.
• Maintain accurate documentation and report changes in client wellbeing.
• Follow organisational policies, health and safety requirements, and the Code of Health and Disability Services Consumers' Rights.

Skills

Compassionate care

Strong communicator

Team player

Reliable

Adaptable

Education

NZQA Health & Wellbeing Level 2

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Medcall Health Personnel – Hamilton, North Island

AtCare on Call, we're passionate about supporting people to live independently, safely, and with dignity. We are seeking compassionate and reliableResidential Support Workersto join our team and make a positive difference in the lives of the people we support.

About the Role

As a Residential Support Worker, you will:

• Provide person-centred support in line with individual service plans.
• Assist with personal care, daily living activities, meal preparation, and household tasks.
• Support clients to participate in their community and achieve their personal goals.
• Build positive relationships with clients, family/whānau, and colleagues.
• Maintain accurate documentation and report any changes in client wellbeing.
• Follow organisational policies, health and safety requirements, and the Code of Health and Disability Services Consumers' Rights.
• Have training in Positive Behaviour Support (PBS) or have experience applying PBS principles (not essential but ideal).

AtCare on Call, we're passionate about supporting people to live independently, safely, and with dignity. We are seeking compassionate and reliableResidential Support Workersto join our team and make a positive difference in the lives of the people we support.

About the Role

As a Residential Support Worker, you will:

• Provide person-centred support in line with individual service plans.
• Assist with personal care, daily living activities, meal preparation, and household tasks.
• Support clients to participate in their community and achieve their personal goals.
• Build positive relationships with clients, family/whānau, and colleagues.
• Maintain accurate documentation and report any changes in client wellbeing.
• Follow organisational policies, health and safety requirements, and the Code of Health and Disability Services Consumers' Rights.
• Have training in Positive Behaviour Support (PBS) or have experience applying PBS principles (not essential but ideal).

Key Responsibilities

• Provide personal care, daily living support, meal preparation, and assistance with mobility while promoting dignity, choice, and independence.
• Support household tasks including cleaning, laundry, shopping, and maintaining a safe home environment.
• Deliver person-centred support in line with individual plans and goals, while building positive relationships with clients and their family/whānau.
• Monitor client wellbeing and promptly report any changes, risks, incidents, or concerns.
• Work collaboratively with colleagues and health professionals to provide consistent, high-quality support.
• Follow organisational policies, health and safety requirements, and the Code of Health and Disability Services Consumers' Rights.
• Contribute to quality service delivery through accurate documentation, risk management, and continuous improvement practices.

About You

You will be:

• Caring, respectful, and committed to supporting others.
• A strong communicator with a positive attitude.
• Able to work independently and as part of a team.
• Reliable, professional, and adaptable.

Essential Requirements

• Full New Zealand Driver Licence and reliable transport.
• Legal right to work in New Zealand.
• Ability to pass a Police Vetting check.
• Hold at least a completed Level 2 NZQA Health and Wellbeing qualification.

What We Offer

• Competitive pay rates.
• Full time/part-time/casual roles available.
• Comprehensive induction and ongoing training.
• Support to gain NZQA-recognised qualifications.
• Career development opportunities.
• 24/7 management and after-hours support.
• A supportive team culture where you are valued and appreciated.

Additional information

• Support people to live their best lives
• Join a caring and supportive team
• Guaranteed hours available