Full time administrator

Care on Call; Lower Hutt; Remote; NZD 50,000 - 60,000; Full time

Benefits offered by this job

40 hours per week

Friendly team

Varied and interesting work

Opportunities to learn and grow

Make a difference in people’s lives

Job summary

Care on Call is seeking an Administration Superstar to join our Lower Hutt team. This full-time role supports Operations, Clinical and Management with data entry, triage and general admin to keep services running smoothly across New Zealand.

Ideal candidates bring 1–2 years in administration, superb attention to detail, and strong Microsoft Office skills. You’ll thrive in a busy environment, excel at multitasking, and enjoy helping clients and colleagues alike.

Qualifications

• 1–2 years’ administration experience
• Excellent organisation and attention to detail
• Great communication and customer service skills
• Confidence using Microsoft Office and organisational systems
• The ability to multitask and prioritise

Responsibilities

• Triaging referrals and extensions and entering client information
• Supporting our Operations and Clinical teams with administration
• Data Capturing - attention to detail will be required
• Completing client quality assurance calls and gathering feedback
• Assisting with reporting, data management and accurate record keeping
• Supporting travel arrangements, events and special projects
• Helping with general office administration and day‑t‑day team needs

Skills

Data entry

Attention to detail

Microsoft Office

Customer service

Multitasking

Team player

Tools

Microsoft Office

Job description

Join a Team That Makes a Difference Every Day

Are you organised, detail-focused, have a passion for data entry and someone who loves keeping things running smoothly?

Care on Call is looking for an enthusiastic and proactive Administration Superstar to join our friendly team in Lower Hutt, Wellington.

This is a busy and varied full-time role where no two days are quite the same. You’ll provide valuable support to our Operations, Clinical and Management teams, helping us deliver quality care and support to people across New Zealand.

Why Join Us?

• Full-time, Monday to Friday, 40 hours per week
• Friendly and supportive team
• Varied and interesting work
• Opportunities to learn and grow
• Make a genuine difference in people’s lives

About Us

Care on Call supports people in their own homes, working alongside clients referred by organisations such as ACC, hospitals, community services, the Ministry of Health and private funders.

The support we provide is varied, from helping someone during a short-term recovery to supporting people with more complex or long-term care needs.

We work closely with clients, families and whānau, nurses, healthcare professionals and funders to help ensure people receive the right support to live as safely and comfortably as possible in their own homes.

We’re also part of a wider group of healthcare companies, including Care on Call, Florence Nightingale, Medcall and Care Direct.

At the heart of everything we do is a simple principle: people come first.

What You’ll Be Doing

• Triaging referrals and extensions and entering client information
• Supporting our Operations and Clinical teams with administration
• Data Capturing - attention to detail will be required
• Completing client quality assurance calls and gathering feedback
• Assisting with reporting, data management and accurate record keeping
• Supporting travel arrangements, events and special projects
• Helping with general office administration and day‑t‑day team needs

What We’re Looking For

• Someone who is naturally organised, friendly, adaptable and approachable.
• Someone who enjoys administration / data capturing, take pride in getting the details right and be comfortable working in an environment where priorities can change throughout the day.
• Most importantly, being part of a team and understand that even the smallest administrative task can make a big difference to the people we support.

Ideally, what we are looking for:

• 1–2 years’ administration experience
• Excellent organisation and attention to detail
• Great communication and customer service skills
• Confidence using Microsoft Office and organisational systems
• The ability to multitask and prioritise
• A positive, proactive and problem‑solving attitude
• The ability to work independently and as part of a team

If you’re looking for a role with purpose, variety and a great team around you, we’d love to hear from you.

You will need to have a current work visa / legal right to work in NZ.