Frontline Customer Service & Yard Specialist

Hynds Pipe Systems Limited; Masterton District; On-site; NZD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Access to company partner discounts

Employee Assistance Programme

Job summary

Hynds Pipe Systems Limited in Masterton is seeking a hands-on, customer-focused team member to join the front counter and yard operations. You'll handle quotes, orders, stock, loading, and daily paperwork, ensuring safe, tidy systems and smooth branch operation.

You'll bring front-counter experience, a current NZ driver's licence and forklift endorsement if possible, plus the confidence to solve problems on the spot. We offer health insurance and staff discounts to support your wellbeing.

Qualifications

• Front-counter customer service and yard experience.
• Ability to manage stock, orders, and inventory tasks.
• Willingness to learn product knowledge and safety procedures.

Responsibilities

• Being the go-to at the front counter – advice, quotes, orders, and sorting queries on the spot
• Running the yard – stock control, picking orders, cycle counts, and keeping the place tidy and safe
• Loading and unloading trucks – helping customers load up (by hand or forklift)
• Getting the admin right – invoicing, receipting, credits, and the daily paperwork
• Product knowledge – becoming a genuine product expert so you can solve problems before they start

Skills

Front-counter customer service

Stock management

Problem solving

Communication

Tools

Forklift Licence (F endorsement)

NZ Driver's Licence

Job description

Hynds Pipe Systems Limited in Masterton is seeking a hands-on, customer-focused team member to join the front counter and yard operations. You'll handle quotes, orders, stock, loading, and daily paperwork, ensuring safe, tidy systems and smooth branch operation.

You'll bring front-counter experience, a current NZ driver's licence and forklift endorsement if possible, plus the confidence to solve problems on the spot. We offer health insurance and staff discounts to support your wellbeing.