Front Counter & Yard Specialist — Customer Service Pro

Hynds Limited; Masterton District; On-site; NZD 47,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Access to company partner discounts

Employee Assistance Programme

Job summary

Hynds Limited in Masterton is seeking a hands-on Customer Service/ Yard Assistant to support our civil and water product teams. You’ll handle front-counter quotes, orders and enquiries, and help keep stock, yards and loading operations running smoothly.

Reporting to the Branch Manager, you’ll combine product knowledge with practical problem-solving to help customers at the counter, in the yard and on the road.

Qualifications

• Front-counter customer service and yard experience.
• Forklift operation or willingness to obtain licence.
• Stock management and basic computer skills.
• Confident problem-solving and friendly service.
• Ability to communicate with customers and handle queries on the spot.

Responsibilities

• Be the go-to at the front counter for quotes, orders and queries.
• Manage yard stock, perform cycle counts and keep area tidy and safe.
• Assist with loading/unloading trucks, by hand or forklift when needed.
• Handle invoicing, receipts and daily paperwork accurately.
• Develop product knowledge to solve problems proactively.

Skills

Front-counter service

Yard experience

Forklift operation

Stock management

Problem solving

Customer service

Tools

NZ Driver's Licence

Job description

Hynds Limited in Masterton is seeking a hands-on Customer Service/ Yard Assistant to support our civil and water product teams. You’ll handle front-counter quotes, orders and enquiries, and help keep stock, yards and loading operations running smoothly.

Reporting to the Branch Manager, you’ll combine product knowledge with practical problem-solving to help customers at the counter, in the yard and on the road.