Yard & Customer Service

Hynds Limited; Palmerston North; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance (subject to criteria)

Partner discounts

Employee Assistance Programme

Job summary

Hynds Limited in Palmerston North is seeking a hands-on Yard & Customer Service person who can alternate between the front counter and the yard, keeping the site safe, stocked and tidy while helping customers with quotes and orders.

You'll hold a NZ Driver's Licence and Forklift Licence, operate the forklift safely, manage stock, load and unload trucks, and contribute to health and safety. We value practical sense, good communication, and a willingness to learn.

Qualifications

• Full NZ Driver's Licence and Forklift Licence (F endorsement).
• Ability to work at the front counter and in the yard.
• People skills to talk to anyone and keep the yard humming.
• Solid computer skills and attention to stock and detail.
• Physical fitness to move product up to 20kg.
• Product knowledge is a bonus; willing to learn.

Responsibilities

• Split time between front counter and yard, stay switched on for both.
• Manage yard stock, pick orders, cycle counts, and keep everything in its place.
• Operate forklift safely with daily checks and report defects.
• Load and unload trucks and assist customers with loading, by hand or forklift.
• Assist customers with quotes, orders, and on-spot queries.
• Keep paperwork accurate: dockets, invoicing, receipting, credits, and inwards goods.
• Lead health & safety and keep the site secure at day’s end.

Skills

Customer service

Stock knowledge

Communication skills

Physical fitness

Tools

Forklift licence (F endorsement)

Forklift operation

NZ Driver's Licence

Job description

This one's for the all-rounders. Not a counter job with a bit of yard work tacked on, and not a yard job with the odd customer chat – it's genuinely both, in equal measure.

We're after someone who can help a customer nail their order one minute, then be out loading their truck the next, and be just as good at both. As our Yard & Customer Service person in Palmerston North, you're the engine room of the branch. You'll keep the yard safe, stocked and tidy, run the forklift like it's second nature, and give customers across the civil, water, wastewater and drainage industries the kind of service that keeps them coming back.

What you'll be doing

• Splitting your day between the front counter and the yard – and being switched on for both
• Running the yard – stock control, picking orders, cycle counts, and keeping everything in its place
• Operating the forklift safely and efficiently, plus daily checks, basic upkeep, and reporting any defects
• Loading and unloading trucks and helping customers load up, by hand or forklift
• Serving customers – quotes, orders, advice and sorting queries on the spot
• Keeping the paperwork right – dockets, invoicing, receipting, credits and inwards goods
• Leading from the front on health & safety, and keeping the site secure at day's end

What you'll bring

• Genuine strength in both areas – you're comfortable and capable on the counter and in the yard, not just one
• A full NZ Driver's Licence and Forklift Licence (F endorsement) – this role needs someone confident on the forklift
• The people skills to talk to anyone and the practical nous to keep a yard humming
• Solid computer skills and a good head for stock and detail
• A reasonable level of physical fitness – you'll be on your feet and moving product up to 20kg
• Product knowledge in our industry is a bonus, but we'll back you to learn

What we offer

• Health insurance (subject to eligibility criteria)
• Access to company partner discounts
• Employee Assistance Programme

Who we are

Since 1973, Hynds has been New Zealand's leading supplier for water and water-based waste management across civil and rural infrastructure. We're family-owned and proud of it – our reputation is built on genuine customer service and a culture where people matter, we do what's right, and we back our customers to succeed.

At Hynds, we believe diverse teams make better decisions and stronger businesses. We're committed to creating an inclusive workplace where everyone is welcomed, supported, and encouraged to thrive. If you meet most of the criteria and are excited about this opportunity, we encourage you to apply – even if you don't tick every box.