Front-Office & Site Operations Admin (Dunedin)

New Zealand Government; Dunedin; On-site; NZD 60,000 - 68,000; Full time

Benefits offered by this job

9% superannuation

Life and income protection insurance

Flexible superannuation options

Job summary

ACC in Dunedin is seeking a Site Operations Administrator to be the welcoming face for visitors at the Dunedin Hub. You will provide a professional, proactive front-of-house experience and deliver a broad range of office and operational administrative services to keep services running smoothly.

This permanent role offers core hours Monday to Friday 8:30am–5:00pm, a comprehensive benefits package including enhanced superannuation, life and income protection, and flexible options.

Qualifications

• Experience in administration, reception or front-of-house roles.
• Strong customer service and interpersonal skills.
• Cultural awareness, empathy, and the ability to engage with people from diverse backgrounds.
• Confidence working in a digital environment using multiple systems and tools.
• Sound judgement, initiative, and the ability to manage competing priorities.
• A collaborative, flexible, and proactive working style.
• New Zealand work rights at the time of application.

Responsibilities

• First point of contact for visitors at Dunedin Hub.
• Provide a broad range of office and operational administrative services.
• Coordinate across site activities to support day-to-day operations.
• Ensure customers are supported in the right way, at the right time.

Skills

Administration

Customer service

Front-of-house

Digital tools

Job description

ACC in Dunedin is seeking a Site Operations Administrator to be the welcoming face for visitors at the Dunedin Hub. You will provide a professional, proactive front-of-house experience and deliver a broad range of office and operational administrative services to keep services running smoothly.

This permanent role offers core hours Monday to Friday 8:30am–5:00pm, a comprehensive benefits package including enhanced superannuation, life and income protection, and flexible options.