Part-Time Front Desk Guest Experience Host

Aotearoa New Zealand Association of Social Workers; Dunedin; On-site; NZD 26,000 - 36,000; Part time

Job summary

Quest Dunedin is seeking a Front Office Receptionist in Dunedin Central Otago for a part-time role. You will be the first friendly face for guests, check them in, answer inquiries, and support daily front desk operations.

The position suits someone with hospitality experience, strong communication, and patient, professional service. Proficiency with POS and property management systems is preferred, with flexibility to work evenings and weekends.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong customer service experience in hospitality or similar role.
• Proficiency with computer systems and POS software, or willingness to learn quickly.

Responsibilities

• Greet guests warmly and check them in efficiently.
• Provide information about accommodation and local attractions.
• Process bookings and cancellations, maintain records in the PMS.
• Handle guest payments and reconcile transactions.
• Respond to guest concerns with empathy and professionalism.

Skills

Excellent communication

Customer service

POS proficiency

Organisational skills

Reliability & punctuality

Flexibility (evenings & weekends)

Local knowledge Dunedin

Hospitality mindset

Education

Hospitality qualifications

Tools

POS software

Property Management System

Job description

Quest Dunedin is seeking a Front Office Receptionist in Dunedin Central Otago for a part-time role. You will be the first friendly face for guests, check them in, answer inquiries, and support daily front desk operations.

The position suits someone with hospitality experience, strong communication, and patient, professional service. Proficiency with POS and property management systems is preferred, with flexibility to work evenings and weekends.