Front Desk Agent | Hotel Guest Experience

Distinction Hotels Group; Te Anau; Remote; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career opportunities

D Club benefits

Job summary

Distinction Luxmore Hotel in Te Anau is seeking a friendly, professional Hotel Receptionist to join our front office team. You will greet guests, check them in and out, answer questions, and help ensure a warm, efficient welcome.

We provide full training, ongoing development, and staff discounts across Distinction Hotels. This role suits someone who thrives in hospitality, can multitask, and is available to work evenings, weekends, and holidays.

Qualifications

• Excellent communication and interpersonal skills.
• Professional appearance with attention to detail.
• Good computer skills; Guest Centrix knowledge is a plus.
• Ability to work independently and manage multiple tasks.
• Flexible to work evenings, weekends, and holidays.
• NZ residency or valid NZ work visa required.

Responsibilities

• Greeting guests and handling check-ins/check-outs efficiently.
• Responding to guest inquiries and providing local information.
• Processing payments and daily financial reporting.
• Supporting other departments to ensure smooth operations.

Skills

Communication skills

Professional appearance

Computer skills

Guest Centrix knowledge

Independent worker

Flexible shifts

Tools

Guest Centrix

Job description

Distinction Luxmore Hotel in Te Anau is seeking a friendly, professional Hotel Receptionist to join our front office team. You will greet guests, check them in and out, answer questions, and help ensure a warm, efficient welcome.

We provide full training, ongoing development, and staff discounts across Distinction Hotels. This role suits someone who thrives in hospitality, can multitask, and is available to work evenings, weekends, and holidays.