Front Desk & Admin Lead - Education Services (Whakatāne)

Kumara Vine; Whakatāne; Remote; NZD 62,000 - 74,000; Full time

Job summary

Kumara Vine in Whakatāne, Bay of Plenty, is seeking a proactive administrator with strong customer service to join our team. The role centers on front-desk duties including welcoming visitors, answering calls, and routing enquiries to the correct teams, while supporting fleet, events, and purchasing needs.

You will work closely with the regional Business Support Team, managing multiple tasks with accuracy and a can-do attitude in a busy office environment.

Qualifications

• Applicant must have superb customer service and strong personal interactions.
• Organised, able to multitask and meet deadlines.
• Proficient with Microsoft Office, particularly Excel, Word, Outlook.
• Experience in administration and reception preferred.
• Tech-savvy with ability to learn new systems quickly.
• Able to handle visitors, suppliers, and internal requests.

Responsibilities

• First point of contact for Whakatāne office.
• Welcome visitors and manage reception.
• Answer phone calls and refer enquiries to relevant teams.
• Assist with fleet, events, and purchasing requests.
• Provide IT support and broader business support across portfolios.
• Maintain visitor access cards and security.
• Support Accounts Payable and procurement processes advantageous.

Skills

Customer service

Reception duties

Office software

Telephone etiquette

Time management

Multitasking

Team player

Tools

Excel

Word

Outlook

Databases

Job description

Kumara Vine in Whakatāne, Bay of Plenty, is seeking a proactive administrator with strong customer service to join our team. The role centers on front-desk duties including welcoming visitors, answering calls, and routing enquiries to the correct teams, while supporting fleet, events, and purchasing needs.

You will work closely with the regional Business Support Team, managing multiple tasks with accuracy and a can-do attitude in a busy office environment.