Front Counter Champion – Community Service & Support

New Zealand Police; Auckland; On-site; NZD 70,000 - 73,000; Full time

Job summary

New Zealand Police is seeking an enthusiastic Front Counter Services Officer to join our Auckland-based team. You will warmly welcome visitors, understand their enquiries, and deliver accurate information with professionalism and care.

The role focuses on customer-centric service, accurate data handling, and collaborating with a high-performing unit. You will contribute to a supportive team, maintaining attention to detail while handling multiple tasks.

Qualifications

• Proven experience delivering high-quality face-to-face customer service in a professional environment.
• Excellent verbal and written communication skills across diverse people.
• Strong organisational skills, ability to multitask and meet deadlines.

Responsibilities

• Front counter customer service, data entry, use of Police systems, typing and file management.
• Provide administrative, operational, and practical support to multiple workgroups.
• Represent New Zealand Police with professionalism and empathy in all interactions.

Skills

Face-to-face customer service

Verbal and written communication

Organisational skills

Team player

Time management

Job description

New Zealand Police is seeking an enthusiastic Front Counter Services Officer to join our Auckland-based team. You will warmly welcome visitors, understand their enquiries, and deliver accurate information with professionalism and care.

The role focuses on customer-centric service, accurate data handling, and collaborating with a high-performing unit. You will contribute to a supportive team, maintaining attention to detail while handling multiple tasks.