Station Frontline Support & Customer Service

New Zealand Government Joba; Kaitaia; On-site; NZD 70,000 - 73,000; Full time

Job summary

New Zealand Police in Kaitaia is seeking a proactive Frontline Station Support Officer to service our front counter at Kaitaia Police Station. You will greet visitors, understand enquiries and handle them with professionalism, empathy and clear communication.

Daily duties include data entry, using Police systems, file management and coordinating access for contractors and visitors. A strong customer-service mindset, attention to detail and the ability to multitask are essential.

Qualifications

• Excellent customer service skills.
• Attention to detail and accuracy.
• Proficiency with Microsoft Office applications.
• Strong organisational and multitasking abilities.

Responsibilities

• Front counter customer service at Kaitaia Police Station.
• Data entry and file management.
• Use of Police systems for case handling and records.
• Manage contractors and visitor access; record complaints and enquiries.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

MS Office

Tools

Police systems

MS Office

Job description

New Zealand Police in Kaitaia is seeking a proactive Frontline Station Support Officer to service our front counter at Kaitaia Police Station. You will greet visitors, understand enquiries and handle them with professionalism, empathy and clear communication.

Daily duties include data entry, using Police systems, file management and coordinating access for contractors and visitors. A strong customer-service mindset, attention to detail and the ability to multitask are essential.