Festival Ticketing & Customer Experience Coordinator

Live Nation, Inc; Christchurch; Hybrid; NZD 30,000 - 39,000; Part time

Job summary

Live Nation, Inc. is seeking a Ticketing & Customer Service Coordinator to manage ticketing from on sale to event day in Christchurch. You will support the marketing and events team with ticketing, inquiries and sales reporting, while ensuring accurate allocations and smooth customer communication.

The role is casual, ~20 hours per week, requiring flexibility for event days, weekends and extended hours. Join a fast-moving team delivering iconic Australasia events.

Qualifications

• Background in ticketing, customer service or event administration.
• Experience with ticketing platforms and quick system learnability.
• Written communication for email and social media.
• Attention to detail with allocations, pricing and records.

Responsibilities

• Ticketing administration across all Team Event festivals (types, pricing, allocations, holds and promos).
• Issue and track comps for artists, sponsors, media, partners and staff.
• Liaise with ticketing providers to implement changes and troubleshoot issues.

Skills

Ticketing know-how

Written communication

Attention to detail

Calm under pressure

Multitasking

Team player

Availability

Tools

Ticketing platforms

Job description

Live Nation, Inc. is seeking a Ticketing & Customer Service Coordinator to manage ticketing from on sale to event day in Christchurch. You will support the marketing and events team with ticketing, inquiries and sales reporting, while ensuring accurate allocations and smooth customer communication.

The role is casual, ~20 hours per week, requiring flexibility for event days, weekends and extended hours. Join a fast-moving team delivering iconic Australasia events.