Family Support Practitioner

Placements24; Queenstown; On-site; NZD 45,000 - 70,000; Full time

Benefits offered by this job

Medical aid contributions

Retirement fund benefits

Annual leave and statutory benefits

Training and professional development

Supportive collaborative team

Job summary

Placements24 is actively recruiting a Family Support Practitioner for their Queenstown-based team. The role focuses on providing direct in-home and community support to strengthen families, improve parenting skills, and promote child well-being.

You will work with families to develop personalized support plans and connect them with community resources. Key responsibilities include conducting family assessments, offering parenting guidance, documenting progress, and advocating for families across

Qualifications

• Bachelor's degree in Social Work, Psychology, Early Childhood Development, or a related field.
• Minimum of 2–3 years of experience working directly with families in a support or case management role.
• Understanding of child development, family systems, and protective factors.
• Experience in conducting family assessments and developing support plans.
• Strong interpersonal, communication, and active listening skills.
• Ability to work effectively with diverse populations and build rapport.
• Knowledge of local community resources and referral pathways.
• Proficiency in basic computer skills and record-keeping.
• Patience, empathy, and a non-judgmental approach.
• A valid driver's license and access to reliable transportation for home visits within the Queenstown area.

Responsibilities

• Provide direct in-home and community-based support to families to enhance their capacity to care for their children.
• Conduct comprehensive family assessments to identify strengths, needs, and potential risks.
• Develop and implement individualized family support plans collaboratively with families.
• Offer practical parenting guidance, skill-building, and emotional support to parents and caregivers.
• Facilitate access to essential community resources and services, such as healthcare, education, housing, and employment assistance.
• Provide case management services, including ongoing monitoring and follow-up.
• Document all client interactions, assessments, progress notes, and service delivery accurately and in a timely manner.
• Advocate for families' needs within relevant systems and services.
• Participate in case conferences, team meetings, and professional development opportunities.
• Maintain confidentiality and adhere to ethical standards and organizational policies.
• Build positive and trusting relationships with families in the Eastern Cape region.

Skills

Interpersonal skills

Active listening

Empathy

Communication

Education

Bachelor's degree in Social Work, Psychology, Early Childhood Development, or related field

Tools

Record-keeping

Basic computer skills

Job description

Our client, a non-profit organization dedicated to strengthening families and supporting child well-being, is actively recruiting a committed Family Support Practitioner for their team in Queenstown, Eastern Cape . This crucial role involves providing direct support and resources to families facing various challenges, aiming to enhance their parenting skills, improve communication, and foster a stable home environment. You will work closely with families to develop personalized support plans, facilitate access to community resources, and provide case management services. The ideal candidate will possess a strong understanding of child development, family dynamics, and trauma-informed practices, along with excellent empathy and communication skills. Join our client in empowering families and creating positive change within the Queenstown community.

Key Responsibilities

• Provide direct in-home and community-based support to families to enhance their capacity to care for their children.
• Conduct comprehensive family assessments to identify strengths, needs, and potential risks.
• Develop and implement individualized family support plans collaboratively with families.
• Offer practical parenting guidance, skill-building, and emotional support to parents and caregivers.
• Facilitate access to essential community resources and services, such as healthcare, education, housing, and employment assistance.
• Provide case management services, including ongoing monitoring and follow-up.
• Document all client interactions, assessments, progress notes, and service delivery accurately and in a timely manner.
• Advocate for families' needs within relevant systems and services.
• Participate in case conferences, team meetings, and professional development opportunities.
• Maintain confidentiality and adhere to ethical standards and organizational policies.
• Build positive and trusting relationships with families in the Eastern Cape region.

Requirements

• Bachelor's degree in Social Work, Psychology, Early Childhood Development, or a related field.
• Minimum of 2-3 years of experience working directly with families in a support or case management role.
• Demonstrated understanding of child development, family systems, and protective factors.
• Experience in conducting family assessments and developing support plans.
• Strong interpersonal, communication, and active listening skills.
• Ability to work effectively with diverse populations and build rapport.
• Knowledge of local community resources and referral pathways.
• Proficiency in basic computer skills and record-keeping.
• Patience, empathy, and a non-judgmental approach.
• A valid driver's license and access to reliable transportation for home visits within the Queenstown area.

Benefits

• Competitive salary reflecting experience.
• Medical aid contributions.
• Retirement fund benefits.
• Annual leave and other statutory benefits.
• Opportunities for ongoing training and professional development.
• A supportive and collaborative team environment.
• The chance to make a meaningful difference in the lives of families.
• Work within the Queenstown community.