Mental Health Support Worker

Placements24; Queenstown; On-site; NZD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Medical aid options

Retirement fund

Employee wellness programs

Professional development opportunities

Job summary

Placements24 is seeking a compassionate Mental Health Support Worker for a Queenstown location. You will provide direct support to individuals facing mental health challenges, helping them on their recovery journey and promoting wellbeing.

Collaborate with a multidisciplinary team to deliver person-centered care within the Queenstown community. The ideal candidate will have strong communication, empathy, and active listening skills, with a patient and resilient approach to care.

Qualifications

• A relevant qualification in Mental Health, Community Services, or a related field (certificate or diploma).
• Demonstrated understanding of mental health principles and recovery.
• Ability to work within a multidisciplinary team and independently.

Responsibilities

• Provide practical and emotional support to individuals with mental health conditions.
• Assist clients in developing and following personalized recovery plans.
• Support clients in daily living activities, including medication adherence and personal care.
• Facilitate engagement in social, recreational, and therapeutic activities.
• Liaise with families, carers, and other healthcare professionals to ensure coordinated support.
• Maintain accurate and confidential client records and progress notes.
• Identify and respond to potential risks and safeguarding concerns.
• Promote independence, self-esteem, and social inclusion for clients.
• Assist clients in accessing community resources and services.

Skills

Interpersonal skills

Communication

Active listening

Empathy

Patience

Resilience

Non-judgemental

IT skills

Teamwork

Independent work

Education

Certificate/Diploma in Mental Health or Community Services

Tools

Record-keeping software

Job description

About the Role

Our client, a respected organization in the Community & Social Care sector, is seeking a compassionate and dedicated Mental Health Support Worker for their Queenstown, Eastern Cape branch. This vital role involves providing direct support to individuals experiencing mental health challenges, assisting them in their recovery journey and promoting their overall well‑well‑? You will work collaboratively within a multidisciplinary team to deliver person-centered care, empowering clients to achieve their personal goals and lead more fulfilling lives within the Queenstown community. The ideal candidate will possess excellent communication skills, empathy, and a foundational understanding of mental health principles. This is an opportunity to make a tangible difference in people's lives. Our client is committed to fostering a supportive and professional work environment.

Key Responsibilities

• Provide practical and emotional support to individuals with mental health conditions.
• Assist clients in developing and following personalized recovery plans.
• Support clients in daily living activities, including medication adherence and personal care.
• Facilitate engagement in social, recreational, and therapeutic activities.
• Liaise with families, carers, and other healthcare professionals to ensure coordinated support.
• Maintain accurate and confidential client records and progress notes.
• Identify and respond to potential risks and safeguarding concerns.
• Promote independence, self-esteem, and social inclusion for clients.
• Assist clients in accessing community resources and services.

Requirements

• A relevant qualification in Mental Health, Community Services, or a related field (e.g., certificate or diploma).
• Previous experience working in a mental health support role is essential.
• Demonstrated understanding of common mental health conditions and recovery principles.
• Strong interpersonal, communication, and active listening skills.
• Empathy, patience, resilience, and a non-judgemental approach.
• Ability to work effectively within a team and independently.
• Basic IT skills for record-keeping.
• A willingness to work flexible hours, as required by the service.
• Knowledge of the Queenstown area and its support services is beneficial.

Benefits

• Our client offers a competitive salary and benefits package designed to support our dedicated staff.
• This includes comprehensive medical aid options, a retirement fund, and access to employee wellness programs.
• We are committed to your ongoing professional development, providing regular training opportunities, workshops, and pathways for career progression within the organization.
• You will work within a supportive team that values collaboration and shares a passion for mental health care.
• This role provides the chance to make a real difference in the lives of individuals in Queenstown.