Family Support Specialist — In-Home & Community Impact

Placements24; Queenstown; On-site; NZD 13,000 - 19,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Paid time off

Training opportunities

Job summary

Placements24 is seeking a dedicated Family Support Worker to assist families in Queenstown, Eastern Cape. The role focuses on home-based support, guidance, and linking families with essential services to improve well-being.

The ideal candidate will have a Diploma in Social Work or related field and 1–2 years of direct family support experience, with strong communication and problem-solving skills. This hands-on role involves significant fieldwork in the Queenstown area.

Qualifications

• Diploma or relevant certification in Social Work, Child and Youth Care, Community Development, or a related field.
• Proven experience (1-2 years) working directly with families in a support capacity.
• Understanding of child development, family dynamics, and common challenges faced by families.
• Proficiency in basic computer skills and record-keeping.

Responsibilities

• Provide in-home support and practical assistance to families.
• Conduct family assessments to identify strengths, needs, and potential risks.
• Develop and implement family support plans in collaboration with families.
• Offer guidance on parenting skills, child development, and household management.
• Connect families with healthcare, education, and social services.
• Facilitate positive communication and conflict resolution within families.
• Monitor family progress and adjust support plans as needed.
• Maintain accurate and confidential case notes and records.
• Liaise with other professionals and agencies involved in family support.
• Promote child safety and well-being through early intervention and support.

Skills

Empathy

Communication

Active Listening

Case Management

Cultural Sensitivity

Education

Diploma in Social Work or related field

Tools

MS Office

Job description

Placements24 is seeking a dedicated Family Support Worker to assist families in Queenstown, Eastern Cape. The role focuses on home-based support, guidance, and linking families with essential services to improve well-being.

The ideal candidate will have a Diploma in Social Work or related field and 1–2 years of direct family support experience, with strong communication and problem-solving skills. This hands-on role involves significant fieldwork in the Queenstown area.