Social Support Facilitator

Placements24; Queenstown; Ibrido; NZD 55.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package with remote

Remote work flexibility

Professional development opportunities

Health and wellness benefits

Distance impact and satisfaction

Descrizione del lavoro

Placements24 is seeking a dedicated Social Support Facilitator to join our remote team, empowering clients in Queenstown and surrounding areas by connecting them to social services, resources, and personal development opportunities.

You will conduct remote needs assessments, create personalized support plans, provide remote counseling, and coordinate with support groups while maintaining confidential records.

Competenze

• Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
• Proven experience in social work, counseling, or community support roles.
• Strong understanding of social welfare systems and available community resources.
• Excellent remote communication, active listening, and empathy skills.
• Proficiency in using video conferencing platforms, CRM systems, and other digital tools for client management.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
• Knowledge of issues affecting vulnerable populations in the Eastern Cape region is advantageous.

Mansioni

• Conduct remote needs assessments to identify clients' social, emotional, and practical support requirements.
• Develop personalized support plans and guide clients in accessing relevant community resources and services.
• Provide remote counseling and emotional support to individuals facing various life challenges.
• Facilitate connections between clients and support groups, mentorship programs, and skill-building opportunities.
• Maintain detailed, confidential client records using secure online platforms.
• Liaise with family members and other stakeholders, with client consent, to enhance support systems.
• Monitor client progress and adapt support strategies as needed to ensure effective outcomes.

Conoscenze

Remote communication

Empathy

Counseling

CRM systems

Video conferencing

Time management

Formazione

Bachelor's degree in Social Work, Psychology, Community Development, or a related field

Strumenti

Video conferencing platforms

CRM systems

Descrizione del lavoro

About the Role

Our client is seeking a dedicated Social Support Facilitator to join their remote team, impacting the lives of individuals in Queenstown and surrounding areas. This role focuses on empowering clients by facilitating access to essential social services, support networks, and personal development opportunities. You will work remotely to guide clients through challenges, connect them with resources, and support their journey towards greater independence and well-being. This is a fulfilling opportunity for a proactive individual committed to making a difference through compassionate, remote-based client support.

Key Responsibilities

• Conduct remote needs assessments to identify clients' social, emotional, and practical support requirements.
• Develop personalized support plans and guide clients in accessing relevant community resources and services.
• Provide remote counseling and emotional support to individuals facing various life challenges.
• Facilitate connections between clients and support groups, mentorship programs, and skill-building opportunities.
• Maintain detailed, confidential client records using secure online platforms.
• Liaise with family members and other stakeholders, with client consent, to enhance support systems.
• Monitor client progress and adapt support strategies as needed to ensure effective outcomes.

Requirements

• Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
• Proven experience in social work, counseling, or community support roles.
• Strong understanding of social welfare systems and available community resources.
• Excellent remote communication, active listening, and empathy skills.
• Proficiency in using video conferencing platforms, CRM systems, and other digital tools for client management.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
• Knowledge of issues affecting vulnerable populations in the Eastern Cape region is advantageous.

Benefits

• Competitive salary package with the flexibility of remote work.
• Opportunity to work from home and manage your own schedule effectively.
• Professional development opportunities focused on remote client support and digital tools.
• Comprehensive health and wellness benefits.
• The profound satisfaction of making a tangible difference in the lives of individuals in the Eastern Cape from a distance.