Family Support Counsellor

Placements24; Queenstown; On-site; NZD 33,000 - 50,000; Full time

Job summary

Placements24 is seeking a compassionate Family Support Counsellor for in-person work in Queenstown. You will assess family functioning, conduct individual, couple and family sessions, and develop tailored plans to improve family wellbeing in the Eastern Cape region.

The role requires a Master’s degree in a relevant field, registration with a professional body, and at least 4 years of post-qualification experience in family therapy or counseling.

Qualifications

• Master's degree in Psychology, Social Work or Counseling.
• Registered with a relevant professional body (e.g., HPCSA, SACSSP).
• Minimum of 4 years post-qualification experience in family therapy or counseling.
• Experience with diverse family structures and challenges in South Africa.
• Ability to work independently and as part of a multidisciplinary team in Queenstown.

Responsibilities

• Conduct assessments of family functioning and identify areas for intervention.
• Provide individual, couple, and family counseling sessions to address identified issues.
• Develop and implement tailored intervention plans to support family goals.
• Facilitate communication and conflict resolution strategies within families.
• Educate families on parenting skills, child development, and effective discipline techniques.
• Connect families with appropriate community resources and support services in Queenstown.
• Maintain confidential and accurate client records in accordance with professional standards.
• Collaborate with other professionals to provide holistic support.
• Respond to crisis situations and provide immediate support to families in distress.

Skills

Active listening

Empathy

Communication skills

Assessment & diagnosis

Education

Master's degree in Psychology / Social Work / Counseling

Job description

About the Role

Our client is seeking a compassionate and skilled Family Support Counsellor to join their dedicated team in Queenstown, Eastern Cape. This essential role focuses on providing therapeutic support and guidance to families navigating complex challenges, including relationship difficulties, behavioural issues, and life transitions. You will play a crucial part in strengthening family bonds, improving communication, and fostering a stable environment for all family members. This position requires consistent in-person interaction with clients and community members, thus it is an No remote role. The ideal candidate will have a strong understanding of family dynamics, excellent counseling skills, and a genuine commitment to the well-being of families in Queenstown and the wider Eastern Cape region. Our client is dedicated to providing accessible and effective support services to the community.

Key Responsibilities

• Conduct assessments of family functioning and identify areas for intervention.
• Provide individual, couple, and family counseling sessions to address identified issues.
• Develop and implement tailored intervention plans to support family goals.
• Facilitate communication and conflict resolution strategies within families.
• Educate families on parenting skills, child development, and effective discipline techniques.
• Connect families with appropriate community resources and support services in Queenstown.
• Maintain confidential and accurate client records in accordance with professional standards.
• Collaborate with other professionals, such as social workers and educators, to provide holistic support.
• Respond to crisis situations and provide immediate support to families in distress.
• Participate in ongoing professional development and team supervision within the Community & Social Care framework.

Requirements

• A relevant tertiary qualification (e.g., Master's in Psychology, Social Work, or Counseling).
• Registered with a relevant professional body (e.g., HPCSA, SACSSP).
• Minimum of 4 years of post-qualification experience in family therapy or counseling.
• Proven experience working with diverse family structures and challenges in South Africa.
• Expertise in various counseling modalities and therapeutic approaches for families.
• Excellent active listening, empathy, and communication skills.
• Strong assessment and diagnostic capabilities.
• Ability to work independently and as part of a multidisciplinary team in Queenstown.
• Knowledge of resources available for families in the Eastern Cape is advantageous.
• Must be willing to work on-site with No remote work flexibility.

Benefits

• An annual salary of R , reflecting your qualifications and experience.
• A meaningful career making a direct positive impact on families in Queenstown.
• Opportunities for continuing professional development and specialization.
• A supportive and collaborative team environment within the Community & Social Care sector.
• Contribution to the well-being of the Eastern Cape community.