Facilities & Workplace Services Coordinator

Wellington City Council; Wellington; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible working options

Health and wellbeing support

Staff discounts

Learning and development programmes

Job summary

Wellington City Council is seeking a proactive Workplace Coordinator to help keep our workplaces running smoothly across the corporate accommodation portfolio. You will support reception, fleet, mailroom and general business tasks while coordinating contractors and maintaining records.

The role requires strong customer service and organisational skills, with 3–4 years in facilities or similar work. Enjoy flexible options and contribute to a busy, service‑oriented team.

Qualifications

• 3–4 years’ experience in facilities, administration, workplace support, customer service or a similar operational role.
• Strong customer service and communication skills with a wide range of people.
• Experience coordinating multiple tasks and competing priorities with attention to detail.
• Experience working with contractors, suppliers and internal stakeholders.

Responsibilities

• Coordinating workplace maintenance, repairs, cleaning and minor improvements.
• Working with contractors, suppliers, landlords and building owners to resolve workplace issues.
• Providing professional reception, customer service and visitor management.
• Coordinating meeting rooms, workplace moves, furniture, supplies and other workplace requirements.
• Managing incoming and outgoing mail and courier services across Council accommodation.
• Supporting day‑to‑day fleet administration, including bookings, servicing, maintenance, compliance and records.
• Administering workplace security and access processes, including temporary access cards and visitor registration.
• Processing purchase orders, invoices, recharges and other financial administration.
• Maintaining accurate workplace, fleet, security and service records.
• Responding to service requests, prioritising competing demands and coordinating solutions through to resolution.

Skills

Facilities coordination

Administration

Customer service

Communication

Record keeping

Microsoft Office

Independent worker

Teamwork

Education

NCEA Level 2

Tools

Outlook

Word

Excel

Teams

Job description

Wellington City Council is seeking a proactive Workplace Coordinator to help keep our workplaces running smoothly across the corporate accommodation portfolio. You will support reception, fleet, mailroom and general business tasks while coordinating contractors and maintaining records.

The role requires strong customer service and organisational skills, with 3–4 years in facilities or similar work. Enjoy flexible options and contribute to a busy, service‑oriented team.