Workplace Site Support

Auckland Council; Auckland; On-site; NZD 60,000 - 75,000; Full time

Job summary

Auckland Council is looking for a Workplace Services Coordinator to support the day-to-day operation of our corporate workplaces. You will help ensure shared spaces and meeting rooms are well maintained and coordinate activities and events.

You will bring a strong customer service focus and experience in workplace operations, facilities or hospitality. The role requires organisational skills and a proactive, relationship-building approach across the organisation.

Qualifications

• Three years in workplace operations, facilities, customer service or hospitality.
• Strong communication and stakeholder management skills.
• Confidence with Microsoft Office and workplace audiovisual technology.
• Strong organisational and problem solving skills.
• Proactive, practical and customer focused approach.
• First Aid and Fire Warden training, or willingness to undertake training.

Responsibilities

• Support the effective day to day operation of Auckland Council's corporate workplaces.
• Coordinate workplace activities, meetings and events and oversee meeting room use.
• Assist with audiovisual technology and staff queries.
• Work with internal teams and service providers to resolve workplace issues.
• Support workplace changes, health and safety activities and communications.

Skills

Customer service

Stakeholder management

MS Office

AV technology

Organisational skills

Proactive approach

First Aid/ Fire Warden

Education

Workplace operations or facilities qualification (advantageous)

Tools

Microsoft Office

Audio-visual equipment

Job description

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Fixed term opportunity until 24 December 2026

• Support the delivery of professional, well managed corporate workplaces
• Join Auckland Council's Corporate Support Services team

We have an opportunity for a Workplace Services Coordinator to join our Workplace Support team on a fixed term basis until 24 December 2026.

In this role, you will support the effective day to day operation of our corporate workplaces, ensuring shared spaces, meeting rooms and facilities are maintained to a high standard. You will coordinate workplace activities and events, support meeting room and audiovisual technology, respond to staff queries and work with internal teams and service providers to resolve workplace issues.

You will also support workplace changes, building communications and health and safety activities, contributing to a safe, professional and positive workplace experience.

You will bring a strong customer service focus and experience within workplace operations, facilities, hospitality or a similar service environment. You will be organised, proactive and comfortable managing competing priorities while building effective relationships across the organisation.

You will ideally have:

• At least three years' relevant experience in workplace operations, facilities, customer service or hospitality
• Strong communication and stakeholder management skills
• Confidence using Microsoft Office and workplace audiovisual technology
• Strong organisational and problem solving skills
• A proactive, practical and customer focused approach
• First Aid and Fire Warden training, or willingness to undertake training

A relevant qualification in workplace operations, facilities, project management or business would be advantageous.

This fixed term opportunity will see you contribute directly to the workplace experience of our people while supporting the effective operation of Auckland Council's corporate environments.

You will join a collaborative team and work across a varied range of workplace services, with opportunities to build relationships across the organisation and contribute to ongoing service improvements.

Close date: 11th of Oct