Facilities Coordinator

cw; Wellington; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Life insurance

Income protection

Medical cover

Learning & development

Career progression

Team culture

Diverse portfolio clients

Job summary

Cushman & Wakefield in Wellington is seeking a proactive Facilities Coordinator to support daily facilities management for government and commercial clients. This on-site role involves coordinating maintenance, engaging with contractors, and ensuring services meet high standards across a diverse portfolio.

You will build strong relationships with stakeholders, manage records and invoices, and help drive efficiencies in a fast-paced environment while contributing to client satisfaction and

Qualifications

• Around 1 year of experience in facilities coordination or similar role.
• Strong organisational and administrative skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Excellent communication and customer service skills.
• Confidence working with contractors, suppliers, and internal stakeholders.
• Experience with invoicing, purchase orders, and work order systems (e.g., JDE).
• Legal right to work in New Zealand.

Responsibilities

• Coordinate day-to-day facilities and maintenance activities.
• Liaise with contractors, suppliers, clients, and internal teams.
• Monitor service delivery against KPIs and contract requirements.
• Manage work orders, service requests, and escalations.
• Support contractor onboarding, accreditation, and compliance.
• Maintain accurate records and client files.
• Assist with invoicing and WIP management and inquiries.
• Prepare reports and operational data as required.
• Support planned and reactive maintenance programmes.
• Contribute to continuous improvement initiatives.

Skills

Facilities coordination

Contractor liaison

Communication skills

Organisational skills

Customer service

Microsoft Office

Tools

Excel

Word

Outlook

JDE

Job description

Job Title

Facilities Coordinator

Job Description Summary

Supporting the day-to-day delivery of facilities management services across a diverse portfolio of government and commercial clients.

Job Description

Working with Cushman & Wakefield | Mahi tahi me Cushman & Wakefield

At Cushman & Wakefield, people are at the heart of everything we do. As a global leader in facilities management and property services, we partner with some of New Zealand's largest organisations to deliver exceptional service, technical expertise, and long-term value.

We're looking for a proactive and organised Facilities Coordinator to join our Wellington team, supporting a diverse portfolio that includes major government agencies and commercial clients. This is a fully on-site role , offering variety, responsibility, and the opportunity to work closely with clients, contractors, and internal teams to ensure facilities services are delivered efficiently and to a high standard.

About the Role | Mō te Tūranga

Reporting to the Contract Manager, you'll play a key role in supporting the day-to-day delivery of facilities management services across the portfolio.

You'll coordinate maintenance activities, manage service requests, support contractor engagement, and help ensure operational processes run smoothly. This role is ideal for someone who enjoys building relationships, solving problems, and keeping things organised in a fast-paced environment.

Key responsibilities include:

• Coordinating day-to-day facilities and maintenance activities
• Liaising with contractors, suppliers, clients, and internal teams
• Monitoring service delivery against agreed KPIs and contract requirements
• Managing work orders, service requests, and escalations
• Supporting contractor onboarding, accreditation, and compliance requirements
• Maintaining accurate records, documentation, and client files
• Assisting with invoicing, WIP management, and invoice queries
• Preparing reports and operational data as required
• Supporting planned and reactive maintenance programmes
• Contributing to continuous improvement initiatives and process efficiencies

About You | Mōu

We're looking for someone who is organised, customer-focused, and enjoys working collaboratively with a wide range of stakeholders.

You'll bring:

• Around 1 year's experience in facilities coordination, property administration, service coordination, or a similar role would be beneficial
• Strong organisational and administrative skills with excellent attention to detail
• The ability to manage multiple priorities and work to deadlines
• Excellent communication and customer service skills
• Confidence working with contractors, suppliers, and internal stakeholders
• Strong problem-solving skills and a proactive approach
• Intermediate Microsoft Office skills, including Excel, Word, and Outlook
• Experience with invoicing, purchase orders, work order systems, or JDE would be advantageous
• The legal right to work in New Zealand

What We Offer | Ngā āhuatanga kei a mātou

• Competitive salary package
• Free Life and Income Protection Insurance
• Discounted Southern Cross Medical Cover
• Access to Marram Trust holiday and medical programmes
• Ongoing learning and development opportunities
• Career progression within a national and global business
• A supportive and collaborative team culture
• The opportunity to support a diverse portfolio of government and commercial clients

Why Join Us?

This is a great opportunity to build your career in facilities management while working alongside experienced professionals in a well-established and supportive team.

You'll gain exposure to a broad range of facilities operations, develop valuable stakeholder management skills, and play an important role in delivering quality services across a diverse client portfolio.

At Cushman & Wakefield, we're committed to developing our people and creating an environment where everyone can thrive.

Only shortlisted candidates will be contacted.