Evening Experience Host – Premium Night Tour

Te Puia; Rotorua; On-site; NZD 29,000 - 36,000; Full time

Benefits offered by this job

Medical and life insurance

Employee Assistance Programme (EAP)

Free onsite parking

Complimentary hot lunch every Friday

Wellbeing initiatives

Career development opportunities

Employee discounts

Job summary

Te Puia in Rotorua is seeking enthusiastic Te Pō Hosts to deliver our premium evening experience. You will warmly welcome guests and coordinate the visitor journey through the evening, ensuring memorable experiences for locals and visitors alike.

Ideal candidates bring a passion for hospitality, strong communication and presentation skills, and a willingness to engage with a diverse range of people while learning new systems and contributing to a supportive team environment.

Qualifications

• Must have a passion for delivering exceptional guest experiences.
• Confident communication with diverse guests.
• Strong presentation and group speaking skills.
• Able to learn new systems and adapt to technology.
• Willingness to work evenings, weekends and public holidays.
• Knowledge of te reo Māori me ōna tikanga or willingness to learn.

Responsibilities

• Deliver the premium evening experience as a Te Pō Host.
• Coordinate visitor experience across the evening and ensure guest satisfaction.
• Provide exceptional customer service and build connections with visitors.

Skills

Customer focus

Communication

Public speaking

Computer literacy

Teamwork

Flexibility

Cultural awareness

Hospitality mindset

Tools

Computer literacy

Job description

Te Puia in Rotorua is seeking enthusiastic Te Pō Hosts to deliver our premium evening experience. You will warmly welcome guests and coordinate the visitor journey through the evening, ensuring memorable experiences for locals and visitors alike.

Ideal candidates bring a passion for hospitality, strong communication and presentation skills, and a willingness to engage with a diverse range of people while learning new systems and contributing to a supportive team environment.