Guest Experience & Logistics Host – Part-Time

Explore Fiordland; Te Anau; On-site; NZD 28,000 - 34,000; Part time

Job summary

Fiordland Tours is seeking a Part-time Reservations, Logistics & Morning Tea Host in Te Anau to support bookings, admin tasks, and guest hospitality. The role requires evening and weekend availability and involves coordinating with suppliers, preparing daily manifests, and delivering premium service.

Experience in tourism and strong organisational skills are valued, with knowledge of Rezdy or similar booking systems being advantageous but not essential.

Qualifications

• Experience in the tourism industry is preferred.
• Strong organisational skills and attention to detail.
• Customer service focus with a can-do attitude.

Responsibilities

• Process enquiries and bookings via phone and email.
• Create daily manifests for pickups and prepare tours.
• Coordinate with suppliers and agents.
• Upsell add-ons and premium experiences.
• Deliver a premium guest service experience.

Skills

Tourism experience

Attention to detail

Organised

Customer service

Administration experience

Booking systems knowledge

Tools

Rezdy

Job description

Fiordland Tours is seeking a Part-time Reservations, Logistics & Morning Tea Host in Te Anau to support bookings, admin tasks, and guest hospitality. The role requires evening and weekend availability and involves coordinating with suppliers, preparing daily manifests, and delivering premium service.

Experience in tourism and strong organisational skills are valued, with knowledge of Rezdy or similar booking systems being advantageous but not essential.