Guest Experience Host — Evenings & Weekends

Q Theatre; Auckland; On-site; NZD 42,000 - 54,000; Part time

Job summary

Q Theatre in Auckland is seeking a Visitor Experience Assistant to welcome and assist patrons, guiding them to their seats and ensuring a great visit.

You will deliver friendly service, maintain safety protocols, and act as the face of the venue, with flexibility to work evenings and weekends.

This role is ideal for someone outgoing, presentable, and eager to contribute to a diverse and inclusive team.

Qualifications

• Welcoming patrons and assisting them to their seats.
• Ensuring safety and comfort by following safety protocols.
• Delivering exceptional customer service.
• Serving food and beverages at Citizen Q.
• Being the face of the brand and ensuring memorable experiences.

Responsibilities

• Welcoming patrons and assisting them in finding their seats
• Ensuring the safety and comfort of our patrons by following safety protocols
• Delivering exceptional and consistent customer service
• Serving food and beverage to customers in Citizen Q
• Being the face of our brand, ensuring visitors have an enjoyable and memorable experience

Skills

Positive attitude

Customer focus

Interpersonal skills

Problem solving

Flexibility

Presentable

Team player

Alcohol service awareness

Job description

Q Theatre in Auckland is seeking a Visitor Experience Assistant to welcome and assist patrons, guiding them to their seats and ensuring a great visit.

You will deliver friendly service, maintain safety protocols, and act as the face of the venue, with flexibility to work evenings and weekends.

This role is ideal for someone outgoing, presentable, and eager to contribute to a diverse and inclusive team.