Dynamic On‑Site Service Advisor — Automotive, Customer Focus

North Western Toyota; Palmerston North; Vor Ort; NZD 42.000 - 56.000; Vollzeit

Zusammenfassung

Manawatu Toyota in Palmerston North is seeking a friendly Customer Service Representative to join our Service Team. You will work alongside our workshop to ensure vehicles are serviced on time and customers receive an exceptional experience.

This role involves invoicing, coordinating with customers, and keeping the workflow steady in a fast-paced environment. A clean full driver's licence is required, and training will be provided.

Qualifikationen

• Extremely customer focused with a genuine desire to provide excellent service.
• High energy, motivation and a solid work ethic.
• Able to follow processes and use digital systems confidently.
• Capable of handling busy times and staying productive under pressure.
• Eager to learn and develop in a team environment.

Aufgaben

• Collaborate with the workshop to ensure vehicles are serviced on time and customers are kept informed.
• Maintain smooth workflow and identify servicing needs for customers’ vehicles.
• Explain servicing and invoicing details to customers in a clear and friendly manner.
• Ensure all job invoices are accurate and properly organised.

Kenntnisse

Customer focus

Energy & motivation

Process adherence

Numeracy

Computer skills

Multitasking

Customer service

Tools

CRM software

MS Office

Jobbeschreibung

Manawatu Toyota in Palmerston North is seeking a friendly Customer Service Representative to join our Service Team. You will work alongside our workshop to ensure vehicles are serviced on time and customers receive an exceptional experience.

This role involves invoicing, coordinating with customers, and keeping the workflow steady in a fast-paced environment. A clean full driver's licence is required, and training will be provided.