Director Admin & Client Services Lead (Flexible)

Baker Tilly Staples Rodway; Hastings; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Birthday day off

Learning and development opportunities

Supportive team culture

Team events and activities

Job summary

Baker Tilly Staples Rodway Hawke's Bay is seeking an experienced Director Administration Support to provide administrative and client support to Directors and the Business Advisory team. You will keep processes running smoothly, manage documentation, and help deliver exceptional client service in a professional office.

The role suits an organised, proactive individual who enjoys variety, can juggle priorities and maintain accuracy.

Qualifications

• Administrative, coordinator or office support experience.
• Highly organized with excellent attention to detail.
• Strong Microsoft Office skills (Word/Outlook/Excel).
• Excellent written and verbal communication.
• Ability to handle multiple priorities in a professional office.
• Experience in professional services is advantageous.

Responsibilities

• Prepare, format and coordinate client documents, correspondence, reports.
• Assist with proposals, engagement docs and client onboarding.
• Maintain organised client files and electronic records.
• Monitor workflows and follow up outstanding actions.
• Coordinate meetings, trainings, webinars and client events.
• Prepare meeting materials and logistics.
• Manage document workflows and client sign-offs.
• Assist with client billing and admin processes.
• Respond to client inquiries and route requests.
• Provide backup support to reception/administration during peak times.
• Support Directors to keep deadlines and commitments on track.

Skills

Administrative experience

Organised with attention to detail

Microsoft Office proficiency

Written and verbal communication

Multi-tasking

Team collaboration

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Baker Tilly Staples Rodway Hawke's Bay is seeking an experienced Director Administration Support to provide administrative and client support to Directors and the Business Advisory team. You will keep processes running smoothly, manage documentation, and help deliver exceptional client service in a professional office.

The role suits an organised, proactive individual who enjoys variety, can juggle priorities and maintain accuracy.