Work for us

Baker Tilly Staples Rodway; Hastings; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Birthday day off

Learning and development opportunities

Supportive team culture

Team events and activities

Job summary

Baker Tilly Staples Rodway Hawke's Bay is seeking an experienced Director Administration Support to provide administrative and client support to Directors and the Business Advisory team. You will keep processes running smoothly, manage documentation, and help deliver exceptional client service in a professional office.

The role suits an organised, proactive individual who enjoys variety, can juggle priorities and maintain accuracy.

Qualifications

• Administrative, coordinator or office support experience.
• Highly organized with excellent attention to detail.
• Strong Microsoft Office skills (Word/Outlook/Excel).
• Excellent written and verbal communication.
• Ability to handle multiple priorities in a professional office.
• Experience in professional services is advantageous.

Responsibilities

• Prepare, format and coordinate client documents, correspondence, reports.
• Assist with proposals, engagement docs and client onboarding.
• Maintain organised client files and electronic records.
• Monitor workflows and follow up outstanding actions.
• Coordinate meetings, trainings, webinars and client events.
• Prepare meeting materials and logistics.
• Manage document workflows and client sign-offs.
• Assist with client billing and admin processes.
• Respond to client inquiries and route requests.
• Provide backup support to reception/administration during peak times.
• Support Directors to keep deadlines and commitments on track.

Skills

Administrative experience

Organised with attention to detail

Microsoft Office proficiency

Written and verbal communication

Multi-tasking

Team collaboration

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join a team where organisation, initiative and attention to detail make a real difference.

At Baker Tilly Staples Rodway Hawke's Bay, we're more than just accountants. We are trusted business advisors who work alongside a wide range of clients, helping them achieve their goals through practical advice, strong relationships and excellent service. We're looking for an experienced and highly organised Director Administration Support to provide administrative and client support to our Directors and wider Business Advisory team. You'll be at the centre of keeping things running smoothly, helping our team deliver exceptional service to clients while ensuring important tasks, documentation and processes are completed accurately and on time. This role would suit someone who enjoys being organised, likes variety, takes pride in producing quality work, and is comfortable juggling multiple priorities in a professional office environment.

What you'll be doing

Your responsibilities will include:

- Preparing, formatting and coordinating client documents, correspondence, reports and finalising financial statement
- Assisting with proposals, engagement documentation and new client onboarding
- Preparing client files and maintaining organised electronic records
- Monitoring workflow requirements and following up outstanding actions
- Coordinating meetings, training sessions, webinars and client functions
- Preparing meeting materials and ensuring meeting logistics are organised
- Managing document workflows, obtaining client signatures and processing administration requirements
- Assisting with client billing and other administrative processes
- Responding to client enquiries and directing requests appropriately
- Providing backup support to reception and the administration team during busy periods or leave cover
- Supporting Directors by helping keep important deadlines, client commitments and internal porcesses on track

About you

You'll be someone who:

- Has previous administrative, coordinator or office support experience
- Is highly organised with excellent attention to detail
- Can manage multiple tasks and changing priorities confidently
- Has strong Microsoft Office skills, particularly Word, Outlook and Excel
- Is comfortable learning and using technology to improve efficiency
- Has excellent written and verbal communication skills
- Takes initiative and follows through on tasks
- Enjoys working collaboratively as part of a team
- Maintains a professional and positive approach when working with clients and colleagues Is proactive, reliable and able to work independently

Experience within a professional services, legal, accounting or corporate environment would be advantageous, but is not essential.

Why join us?

At Baker Tilly Staples Rodway Hawke's Bay, we believe great people create great outcomes. We work hard to create an environment where our team feels valued, supported and connected.

We offer:

Flexible working arrangements

- A paid day off for your birthday
- Ongoing learning and development opportunities
- A supportive and collaborative team culture
- Active social club events and team activities
- A well-established and respected Hawke's Bay business with strong community connections

If you're looking for a role where your organisational skills, initiative and professionalism will genuinely make an impact, apply today.