Director Administrator/Assistant

Baker Tilly Staples Rodway; Hastings; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Birthday day off

Learning and development opportunities

Job summary

Baker Tilly Staples Rodway Hawke's Bay is seeking an experienced Director Administration Support to assist Directors and the Business Advisory team. You will manage documents, onboarding, billing and client communications, keeping processes accurate and on time.

We value highly organised individuals with strong communication skills, who thrive on variety and teamwork. Flexible, professional office environment in Hawke's Bay.

Qualifications

• Experience in administrative, coordinator or office support roles.
• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and shifting priorities.
• Strong Microsoft Office skills (Word, Outlook, Excel).
• Excellent written and verbal communication skills.
• Proactive, reliable and able to work independently.
• Experience in professional services, legal, accounting or corporate environment is advantageous.

Responsibilities

• Prepare, format and coordinate client documents, correspondence, and reports.
• Assist with proposals, engagement documents and client onboarding.
• Maintain organised electronic client files and records.
• Coordinate meetings, training, webinars and client functions.
• Provide administration support to Directors and the team.
• Assist with client billing and general administrative processes.
• Respond to client enquiries and direct requests appropriately.

Skills

Administrative experience

Organised with attention to detail

Multi-tasking

Team collaboration

Proactive and reliable

Excellent written and verbal skills

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join a team where organisation, initiative and attention to detail make a real difference. At Baker Tilly Staples Rodway Hawke's Bay, we're more than just accountants. We are trusted business advisors who work alongside a wide range of clients, helping them achieve their goals through practical advice, strong relationships and excellent service. We're looking for an experienced and highly organised Director Administration Support to provide administrative and client support to our Directors and wider Business Advisory team. You'll be at the centre of keeping things running smoothly, helping our team deliver exceptional service to clients while ensuring important tasks, documentation and processes are completed accurately and on time. This role would suit someone who enjoys being organised, likes variety, takes pride in producing quality work, and is comfortable juggling multiple priorities in a professional office environment.

What You'll Be Doing

Your responsibilities will include:

• Preparing, formatting and coordinating client documents, correspondence, reports and finalising financial statement
• Assisting with proposals, engagement documentation and new client onboarding
• Preparing client files and maintaining organised electronic records
• Monitoring workflow requirements and following up outstanding actions
• Coordinating meetings, training sessions, webinars and client functions
• Preparing meeting materials and ensuring meeting logistics are organised
• Managing document workflows, obtaining client signatures and processing administration requirements
• Assisting with client billing and other administrative processes
• Responding to client enquiries and directing requests appropriately
• Providing backup support to reception and the administration team during busy periods or leave cover
• Supporting Directors by helping keep important deadlines, client commitments and internal processes on track

About You

You'll be someone who:

• Has previous administrative, coordinator or office support experience
• Is highly organised with excellent attention to detail
• Can manage multiple tasks and changing priorities confidently
• Has strong Microsoft Office skills, particularly Word, Outlook and Excel
• Is comfortable learning and using technology to improve efficiency
• Has excellent written and verbal communication skills
• Takes initiative and follows through on tasks
• Enjoys working collaboratively as part of a team
• Maintains a professional and positive approach when working with clients and colleagues Is proactive, reliable and able to work independently

Experience within a professional services, legal, accounting or corporate environment would be advantageous, but is not essential.

Why join us?

At Baker Tilly Staples Rodway Hawke's Bay, we believe great people create great outcomes. We work hard to create an environment where our team feels valued, supported and connected.

We Offer

Flexible working arrangements

• A paid day off for your birthday
• Ongoing learning and development opportunities
• A supportive and collaborative team culture
• Active social club events and team activities
• A well-established and respected Hawke's Bay business with strong community connections

Our partners and staff are our most valued resource. Many began their professional development with us and are now senior members of our friendly team. We’re looking for people who love what they do and have a desire to succeed.