Dealership Manager

Norwood; Pukekohe; Presencial; NZD 110.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Fully funded health insurance

Staff purchasing benefits

Company banking options

Descripción de la vacante

Norwood in New Zealand seeks a Dealership Manager for its Pukekohe operation. You will lead sales, service and parts, coach leaders, and drive performance while delivering exceptional customer experiences.

This hands-on yet strategic role requires ownership mindset, strong budget discipline and the ability to grow people and business across a nationwide dealership network.

Formación

• Proven leadership experience in a sales or operational role, preferably in agricultural machinery, automotive or construction sectors.
• Strong commercial acumen with budget management and performance analysis.
• People-first leadership style with ability to motivate and develop frontline leaders.
• Excellent communication and customer relationship skills.
• Resilience, initiative and a drive to succeed in a dynamic environment.

Responsabilidades

• Lead dealership performance across sales, service and parts with strong customer experience focus.
• Coach and mentor leaders; build engaged, high-performing teams.
• Oversee P&L, budget analysis, margins, efficiency and profitability.
• Drive machinery sales growth through pipeline management and relationships with rural/contracting customers.
• Ensure collaboration across departments to achieve shared goals and continuous improvement.

Conocimientos

Leadership experience

Budget management

Customer relationship skills

Strategic and operational mindset

Team development

Descripción del empleo

Looking for a leadership role where you can grow people and deliver real business results, are you a hands‑on leader with a strong strategic and operational mindset?

Why You’ll Love Working with Us

• Great Team Benefits: Competitive salary, company vehicle and great team benefits package including fully funded NIB health insurance, staff purchasing benefits and company banking options.
• Customer-Centric Mindset: Committed to delivering exceptional customer service and fostering strong, long-term relationships through professionalism, integrity, transparency, and a genuine focus on customer success.
• Career Development: Ongoing career growth opportunities across our nationwide dealership network, supported by continuous training through our National Training Centre in Palmerston North.

About the Role

We are seeking a high-performing Dealership Manager to lead our Pukekohe Dealership. This is a pivotal leadership role with responsibility for driving performance across sales, service, and parts while ensuring an exceptional customer experience at every touchpoint.

As Dealership Manager, you will lead and develop a team of people leaders, ensuring they have the support, accountability, and direction needed to build engaged, high-performing teams. You will foster a culture of trust, transparency, and collaboration, where team members are well informed, aligned to business objectives, and empowered to deliver outstanding results.

This is an opportunity to make a meaningful impact within a business that is deeply committed to supporting New Zealand's agriculture and construction industries. You'll be backed by an experienced and forward-thinking leadership team while enjoying the autonomy to lead your dealership with an ownership mindset and a focus on long-term success.

What you will do

You will be responsible for overseeing dealership performance, monitoring key operational and financial measures, and ensuring each department works together effectively to achieve shared goals.

Success in this role will come from your ability to set clear expectations, coach and mentor leaders, drive continuous improvement, and create an environment where people take ownership of both their performance and the customer experience.

Key responsibilities include but are not limited to:

• Leading the overall performance of the dealerships, ensuring strong collaboration across sales and aftersales.
• Driving machinery sales growth by supporting the team with pipeline management and building strong relationships with rural and contracting customers.
• Overseeing aftersales operations and ensuring key metrics such as absorption, aged WIP and inventory levels are actively managed and continuously improved.
• Creating a high-performing and accountable team culture through clear expectations, regular coaching, and ongoing development of frontline leaders and staff.
• Managing the dealership P&L, analysing performance against budget, and taking proactive steps to improve margins, efficiency, and profitability.

What you will bring

You will be a reliable and team-oriented warehouse professional who takes pride in accuracy, efficiency, and delivering excellent service. With a strong understanding of warehouse operations and inventory processes, you'll be comfortable working in a fast-paced environment while maintaining attention to detail.

Your ability to communicate effectively, use warehouse technology confidently, and contribute positively to a collaborative team culture will be key to your success.

To be successful in this role, you will have:

• Proven leadership experience in a sales or operational role, preferably in the agricultural machinery, automotive or construction sectors.
• Strong commercial acumen and confidence managing budgets and business performance.
• A people first leadership style with the ability to hold others accountable while fostering trust and engagement.
• Excellent communication and customer relationship skills.
• Resilience, initiative, and a drive to succeed in a dynamic environment.

About us

Norwood is a leading New Zealand provider of agricultural and construction machinery, operating an extensive nationwide dealership network. We represent a broad portfolio of premium brands and are committed to delivering high-quality servicing and support that maximises the performance and lifespan of our equipment.
Working at Norwood offers the opportunity to grow and succeed with:

• A proud history of over 75 years in the New Zealand market, providing long-term career stability within a trusted nationwide organisation.
• Ongoing learning and development, with access to experienced technical specialists and structured training through our National Training Centre.
• A supportive team environment where knowledgeable, passionate people work together to support the agricultural and construction industries that keep New Zealand moving.

Applications are reviewed as they are received.

Please note we are only able to consider applications made online. Only applications from candidates eligible to work in New Zealand will be considered for this role.