Customer Service Supervisor - Lead Team & Store Ops

Foodstuffs South Island Limited; Wānaka; Presencial; NZD 39 000 - 41 000; Tempo integral

Resumo da oferta

Foodstuffs South Island Limited is seeking an experienced Customer Service Supervisor to lead the day-to-day operations of our Checkout, Lotto and Café areas. You will ensure friendly, fast service and support a busy team.

The role requires at least 2 years in customer service, a Manager's Certificate, and the ability to work under pressure with a positive, can-do attitude. Weekend availability is preferred.

Qualificações

• At least 2 years' experience in a customer-focused environment.
• Manager's Certificate is required.
• Excellent communication and customer service skills.
• Able to work well under pressure and as part of a team.
• Rostered hours including afternoons/evenings; weekends may be required.

Responsabilidades

• Oversee the day-to-day running of the Customer Service team
• Make sure our customers receive friendly, fast and efficient service
• Support, train and develop team members
• Maintain high standards of health, safety and food safety
• Ensure store procedures and legal requirements are followed
• Help keep our Checkout, Lotto and Café areas running smoothly

Conhecimentos

Customer service

Leadership

Initiative

Communication

Teamwork

Reliability

Organization

Formação académica

Manager's Certificate

Descrição da oferta de emprego

Foodstuffs South Island Limited is seeking an experienced Customer Service Supervisor to lead the day-to-day operations of our Checkout, Lotto and Café areas. You will ensure friendly, fast service and support a busy team.

The role requires at least 2 years in customer service, a Manager's Certificate, and the ability to work under pressure with a positive, can-do attitude. Weekend availability is preferred.