Checkout Team Lead - Customer Service & Operations

Foodstuffs South Island Limited; New Zealand; On-site; NZD 60,000 - 80,000; Full time

Job summary

Foodstuffs South Island Limited is seeking a Checkout Manager to lead and inspire a busy checkout team. Strong customer service and communication skills are essential, with responsibility for rostering, timesheets, and day-to-day operations.

The role includes weekend work and some evenings, reflecting our peak times during holidays and busy periods. The successful candidate will demonstrate initiative, reliability, and the ability to drive high standards while maintaining a positive,

Qualifications

• Passion for excellent customer service and going the extra mile for customers.
• Ability to "lead from the front" and set high standards for the team.
• Ability to work well in a team and also be self-managing.
• Show initiative, be honest and reliable.
• Positive outlook and a can-do attitude.
• Great problem-solving skills and attention to detail.
• Physically fit, as the role involves being on your feet all day.
• A liquor duty manager certificate is preferable.

Responsibilities

• Managing, organising and supporting the checkout team.
• Admin tasks such as timesheets and rosters.
• Customer services including lotto, checkout operating, packing and supervising.
• Overseeing the successful operations of the checkout team.

Skills

Customer service

Team leadership

Communication

Initiative

Attention to detail

Job description

Foodstuffs South Island Limited is seeking a Checkout Manager to lead and inspire a busy checkout team. Strong customer service and communication skills are essential, with responsibility for rostering, timesheets, and day-to-day operations.

The role includes weekend work and some evenings, reflecting our peak times during holidays and busy periods. The successful candidate will demonstrate initiative, reliability, and the ability to drive high standards while maintaining a positive,