Part-Time Checkout Team Leader: Customer Service Pro

Foodstuffs South Island; Christchurch; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Free onsite parking

Job summary

Foodstuffs South Island in Christchurch is seeking a part-time Checkout Supervisor to lead our busy checkout team and deliver outstanding customer service. In this role you will work closely with the Checkout Managers and Supervisors, provide coaching, oversee day-to-day operations, and ensure smooth opening and closing of the department.

A LCQ and Duty Manager’s Certificate are essential, with at least one year in a customer service role with leadership responsibilities.

Qualifications

• At least 1 year experience in a customer service role with responsibility, people management or a supervisory role.
• Commitment to excellent customer service.
• Ability to work in a busy environment effectively.
• Great communication, leadership, and team-building skills.
• Strong organisational skills and resilience.
• Holds a current LCQ and Duty Manager’s Certificate.

Responsibilities

• Deliver outstanding customer service and resolve customer issues.
• Lead the Checkout team alongside the Checkout Managers and Supervisors, providing coaching and oversight.
• Open and close the Checkout department as required and manage day-to-day operations.
• Assist with tasks across checkout operations, including Self-Checkout lanes, Lotto, and click-and-collect.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Organisation

Education

LCQ

Duty Manager Certificate

Job description

Foodstuffs South Island in Christchurch is seeking a part-time Checkout Supervisor to lead our busy checkout team and deliver outstanding customer service. In this role you will work closely with the Checkout Managers and Supervisors, provide coaching, oversee day-to-day operations, and ensure smooth opening and closing of the department.

A LCQ and Duty Manager’s Certificate are essential, with at least one year in a customer service role with leadership responsibilities.