Customer Service Officer / Admin Assistant

Ilam Watchmakers; Christchurch; On-site; NZD 30,000 - 39,000; Part time

Job summary

Ilam Watchmakers in Christchurch is seeking a Customer Service Officer / Admin Assistant to support in-store and phone inquiries, invoicing, stock control and day-to-day tasks. The role is based in Ilam, Christchurch, approximately 30 hours per week Monday to Friday with one Saturday in four (9am to 1pm).

You will need excellent communication and interpersonal skills, a willingness to learn, and some experience with business software such as MS Office, MYOB and POS.

Qualifications

• Excellent communication and interpersonal skills.
• A willingness to learn.
• Some previous experience in using business software such as MS Office, MYOB and POS may be helpful.

Responsibilities

• Customer service - in store and on the phone
• Receiving and sending jobs
• Email and phone enquiries
• Invoicing
• Stock control
• Parts enquiries and orders
• Updating webstore
• Day to day tasks

Skills

Communication skills

Interpersonal skills

Willingness to learn

Tools

MS Office

MYOB

POS

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service Officer / Admin Assistant

Customer Service Officer/Admin Assistant position based in Christchurch. Hours are approximately 30 per week, Monday – Friday and approximately one Saturday in four (9am to 1pm).

Key responsibilities

• Customer service - in store and on the phone
• Receiving and sending jobs
• Email and phone enquiries
• Invoicing
• Stock control
• Parts enquiries and orders
• Updating webstore
• Day to day tasks

We are interested in people who have:

• Excellent communication and interpersonal skills
• A willingness to learn
• Some previous experience in using business software such as MS Office, MYOB and POS may be helpful

About us

Ilam Watchmakers is one of the largest Watch and Clock Repair Businesses in New Zealand. We are based in Ilam, Christchurch and have operated since December 2001. A locally owned and operated business committed to supporting those around them who are passionate about repairing watches and clocks.