Sales Assistant

Jamies Jewellers; Queenstown; On-site; NZD 42,000 - 58,000; Full time

Benefits offered by this job

Staff discounts on jewellery

Ongoing training

Supportive team

Job summary

Jamies Jewellers is seeking a full-time Sales Assistant in its Frankton store, Queenstown. You will help customers, assist with jewellery repairs coordination, and support back-office tasks while building relationships and meeting sales targets.

Ideal candidates have retail or sales experience, a customer-focused mindset, and strong English communication. Training is provided, with weekends and public holidays required.

Qualifications

• Experience in retail or sales is essential.
• Jewellery experience is a bonus, not required.
• Excellent communication in English.

Responsibilities

• Assist customers in a friendly, approachable manner.
• Back-office work on watch/jewellery repairs coordination.
• Maintain displays and jewellery condition.
• Complete office admin tasks.

Skills

Retail sales

Customer service

Attention to detail

Merchandising

Tools

POS system

Microsoft Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Jamies Jewellers – Queenstown, South Island

Sales Assistant — Full-Time, Fixed-Term (Maternity Cover)
Jamies Jewellers, Frankton, Queenstown

Jamies Jewellers is New Zealand's oldest family-owned jewellery store, established in 1866, with stores in Alexandra and Queenstown. We're passionate about jewellery and proud of our work environment - one that's fun, supportive, and genuinely educational.

We're looking for a full-time Sales Assistant to join our Frankton store. This is a fantastic opportunity to step into a long-established, much-loved local business and build real skills in retail, jewellery, and customer service.

You will assist our customers with their enquiries and also work in the back office on watch and jewellery repairs, liaising with our jewellers and suppliers. You'll build genuine customer relationships while working towards sales and productivity targets.

About the Role

You'll be the heart and soul of our jewellery store - where serious expertise meets the joy of sharing in life's special moments. We're after someone who can move seamlessly between being a knowledgeable jewellery expert and a warm, fun-loving customer charmer.

There's also genuine scope to get involved in our social media and website - if you've got a creative eye or enjoy content creation, we'd love to put that to use.

30–40 hours per week, including rostered weekends

Competitive hourly rate based on experience

Full training provided

Public holiday work is required

Main Tasks

• Assist customers in a friendly and approachable manner
• Inform customers of our products and services
• Keep jewellery and displays in excellent, clean condition
• Small repair work (training provided)

Other Duties

• Visual merchandising (training provided)
• Office admin
• Store cleaning

About You

• Previous retail or sales experience essential - jewellery experience a bonus, not a requirement
• A customer-focused mindset with a genuine commitment to outstanding service
• Proactive, confident, and able to use initiative
• Extremely reliable; able to work unsupervised
• Excellent communicator with all demographics
• Well presented
• Computer savvy
• Eager and willing to learn
• You'll also need to be good with your hands, enjoy working in a small team, and have:
• A passion for exceptional customer service
• A love of jewellery
• Attention to detail, especially handling precious items
• A great eye for detail and visual merchandising
• Good eyesight
• Excellent written and spoken English
• Willingness to work weekends, holidays, and peak retail seasons

What We Can Offer You

• Ongoing training and development
• A supportive team that knows when to be serious and when to have fun
• Very generous staff discounts on jewellery and watches
• Competitive rate of pay
• Genuine creative input into our social media and website
• The experience of working within a 160-year-old family business and learning skills that last a lifetime