Customer & Operations Representative (Part-Time, Fixed-Term)

Avis Budget Group International; Christchurch; On-site; NZD 2,908,000 - 3,995,000; Part time

Benefits offered by this job

Uniform & Parking provided

Wellbeing programme incl. life & heath

Employee discounts on car rental

Retailer discounts

Full training provided

Job summary

Apex Car Rentals at Christchurch Airport, part-time 20-hour per week position, is seeking an entry level team member to greet customers, process rentals and assist with vehicle inspections. Training provided and opportunities to move internally within the Avis Budget Group family.

Join a supportive environment with a well-known international brand and contribute to delivering excellent customer service during peak season.

Qualifications

• Full, clean, valid class 1 driver's licence is essential.
• Experience in retail, hospitality, customer service or similar roles.
• Ability to work in a fast-paced environment while delivering exceptional customer service.
• Comfortable learning and using various computer systems to input rental information.

Responsibilities

• Greet customers at the counter and process rental transactions, contracts and bookings.
• Inspect vehicles for damages and assist with cleaning when needed.
• Market products and services to customers.

Skills

Valid driver’s licence

Retail experience

Customer service

Fast-paced environment

Computer systems input

Procedures & guidelines

Job description

Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!

• Part-Time (working 20-hours per week) position available until end of March 2027
• Christchurch Airport based
• Supportive, friendly, and caring culture
• Entry level role with training provided
• Big international company with opportunity to move internally

Working at our Apex Car Rental branch based out by the Christchurch Airport, we have a part-time, fixed term position available as we ramp up for our peak season. Come join us our amazing team and represent our business in what we call a "Rental Operations Agent' capacity."

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts, and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

What we are looking for

• Full, clean, valid class 1 driver’s licenceis essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information(training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

We operate 7 days a week, Monday to Sunday from 6 am to 10 pm where we are looking to fill a 20-hour shift during our operating hours.

What’s on offer

• $25.11 per hour, plus increase your earnings with our sales incentive scheme.
• Uniform & Parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Groupand our partners
• Access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

If you would like the opportunity to represent Avis Budget Group and specifically Apex Car Rentals, then we want to hear from you!

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

ChristchurchCanterburyNew Zealand