Customer & Operations Consultant (Part-Time)

Avis Budget Group; Greymouth; On-site; NZD 34,000 - 39,000; Part time

Benefits offered by this job

Uniform provided

Parking

Full training

Wellbeing programme

Employee discounts

Discounts from retailers

Job summary

Avis Budget Group in Greymouth, New Zealand, is seeking a part-time Rental Operations Agent with strong customer service skills. You will handle front and back of house duties, including customer interactions, rentals, contracts, and bookings.

The role covers inspecting vehicles, driving, parking, and cleaning. It offers a fixed 20-hour week with one weekend day, full training, a supportive culture, and benefits including uniform and parking.

Qualifications

• Exceptional customer service skills required.
• Experience in retail/hospitality advantageous.
• Ability to thrive in a fast-paced environment.
• Willingness to learn new computer systems and input rental information.

Responsibilities

• Interact with customers at the counter and promote products/services.
• Handle rental transactions, contracts and bookings accurately.
• Inspect vehicles for damages, drive, park and clean vehicles as needed.
• Follow company procedures and maintain high standards of service.

Skills

Customer service

Retail experience

Hospitality

Teamwork

Job description

Best of both worlds where you are not just sitting behind a desk all day! Based at Greymouth Railway Station ,we have a part-time position available for someone who has exceptional customer service skills and isn’t afraid of hard work.

We work 7 days per week from 8:00 am to 6.30 pm where we are looking for someone to work 20-hours per week. Shift will include one day per weekend so either a Saturday or Sunday of each week.

• Permanent, Part Time (20 hours per week) position available

• Fixed Roster

• Supportive, friendly, and caring culture

• Entry-level position with training provided

• Stable work with renowned global company

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What’s on offer:

• $25.63 per hour , plus increase your earnings with our sales incentive scheme.

• Uniform provided.

• Parking provided.

• Full training provided to help you achieve your goals & reach your potential.

• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

• Employee discounts on car rental across Avis Budget Groupand our partners

• Access to discounts and offers from retailers and big brands.

What we are looking for:

• Full , clean, valid class 1 driver’s licence is essential for this role.

• Previous experience within retail, hospitality, customer service or similar roles

• Ability to work in a fast-paced environment while delivery exceptional customer service.

• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

• Ability to follow procedures and adhere to company guidelines and standards.

About Avis Budget Group

We don’t just rent cars. We’re changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we’re leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Greymouth

West Coast

New Zealand