Customer & Operations Representative (Part-Time, Fixed-Term)

New Zealand Avis Rent A Car Limited; Christchurch; On-site; NZD 34,000 - 39,000; Part time

Benefits offered by this job

Uniform & Parking provided

Wellbeing programme incl. life保险, 保险和超

Employee discounts on car rental

Access to discounts and offers from 其他

Job summary

Avis Budget Group at Christchurch Airport is seeking a part-time Rental Operations Agent to join our busy counter team. You will greet customers, handle rentals, and promote our products while ensuring a smooth checkout experience.

This entry-level role includes full training, a 20-hour week schedule, and a supportive, international company culture with staff discounts and a wellbeing program.

Qualifications

• Full, clean, valid class 1 driver's licence essential.
• Experience in retail, hospitality or customer service.
• Ability to work in a fast-paced environment with strong customer service.
• Comfort learning and using computer systems; training provided.
• Ability to follow procedures and company guidelines.

Responsibilities

• Greet customers at the counter and complete rental transactions.
• Market products and services and handle bookings.
• Inspect vehicles for damages and assist with cleaning.

Skills

Customer service

Retail experience

Communication skills

Computer literacy

Driver's licence

Job description

Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER! Part‑Time (working 20-hours per week) position available until end of March 2027 Christchurch Airport based Supportive, friendly, and caring culture Entry level role with training provided Big international company with opportunity to move internally Working at our Apex Car Rental branch based out by the Christchurch Airport, we have a part-time, fixed term position available as we ramp up for our peak season. Come join us our amazing team and represent our business in what we call a "Rental Operations Agent' capacity."

About the Role

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts, and bookings. To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

What we are looking for:

• Full, clean, valid class 1 driver’s licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles.
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided).
• Ability to follow procedures and adhere to company guidelines and standards.

We operate 7 days a week, Monday to Sunday from 6 am to 10 pm where we are looking to fill a 20-hour shift during our operating hours.

What’s on offer:

$25.11 per hour, plus increase your earnings with our sales incentive scheme.

• Uniform & Parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners
• Access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Christchurch Canterbury New Zealand A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.