Customer & Operations Representative (Part-Time, Fixed-Term)

avisbudget; Christchurch; On-site; NZD 3,458,000 - 4,147,000; Part time

Benefits offered by this job

Uniform & Parking

Wellbeing programme (life insurance,健康

Employee discounts on car rental

Retailer discounts

Full training provided

Job summary

Avis Budget Group is seeking a Rental Operations Agent at the Apex Car Rental branch near Christchurch Airport. This entry-level, fixed-term position runs 20 hours per week through the peak season, with training provided and a friendly team environment.

The role involves greeting customers, processing rentals, inspecting vehicles for damage, and assisting with cleaning as needed. A full, clean NZ driver’s licence is essential, with uniform and wellbeing benefits on offer.

Qualifications

• Full, clean, valid class 1 driver’s licence is essential.
• Previous experience within retail, hospitality, customer service or similar roles.
• Ability to work in a fast-paced environment while delivering exceptional customer service.

Responsibilities

• Greet and interact with customers at the counter and complete rental transactions, contracts and bookings.
• Market products and services to customers.
• Inspect vehicles for damages and assist with cleaning as needed.

Skills

Customer service

Retail experience

Driver's license

Job description

Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company in the world - TOGETHER!

Part-Time (working 20-hours per week) position available until end of March 2027
Christchurch Airport based
Supportive, friendly, and caring culture
Entry level role with training provided
Big international company with opportunity to move internally

Working at our Apex Car Rental branch based out by the Christchurch Airport, we have a part-time, fixed term position available as we ramp up for our peak season. Come join us our amazing team and represent our business in what we call a "Rental Operations Agent' capacity."

About the Role

From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts, and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

What we are looking for :

• Full , clean, valid class 1 driver's licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

We operate 7 days a week, Monday to Sunday from 6 am to 10 pm where we are looking to fill a 20-hour shift during our operating hours.

What's on offer:

• $25.11 per hour, plus increase your earnings with our sales incentive scheme.
• Uniform & Parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners
• Access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Christchurch
Canterbury
New Zealand