Customer & Operations Consultant (Part-Time, Fixed-Term)

Avis Budget Group; Picton; On-site; NZD 30,000 - 40,000; Part time

Benefits offered by this job

Uniform and parking provided

Wellbeing programme incl. life insured

Discounts on car rental and partners

Employee discounts

Job summary

Avis Budget Group is seeking a Rental Operations Agent at Picton Airport for a peak-season, part-time role. You will handle both front and back of house tasks, including customer interactions, rentals, and vehicle checks, with full training provided.

The position requires a clean class 1 driver’s license and availability to work 5 hours per day on Fri, Sat, Sun, and Mon. Uniform, wellbeing perks, and employee discounts accompany the role.

Qualifications

• Entry level position with training provided.
• Full, clean class 1 driver's licence required.
• Experience in retail, hospitality or customer service preferred.
• Able to work 5-hour shifts Fri–Sun–Mon during peak season.

Responsibilities

• Interact with customers at the counter and process rentals.
• Inspect vehicles for damages and maintenance issues.
• Drive, park, and wash vehicles to prepare for customers.
• Promote and upsell Avis Budget Group products and services.
• Operate computer systems to input rental information.

Skills

Customer service

Retail experience

Shift flexibility

Team collaboration

Tools

POS systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for help over our peak season which runs from now right up until the end of April 2027. This position is the best of both world where you are not just sitting behind a desk all day! Based at Picton Airport,we have a Part-Time, 20-hours per week, fixed-term until end of April position available for someone who has exceptional customer service skills and isn't afraid of hard work.

Part-Time, Fixed-Term position available - working 20-hours per week until end of April 2027

Entry level position with training provided

Supportive, friendly and caring environment

Global Company providing stability and potential career growth

We operate 7 days a week, Monday to Sunday from 8 am to 8:30 pm for this position we are looking for someone who can work 5-hours per day every Friday, Saturday, Sunday and Monday.

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What’s on offer:

$25.11 per hour, plus increase your earnings with our sales incentive scheme.

Uniform and parking provided.

Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

Full training provided to help you achieve your goals & reach your potential.

What we are looking for:

Full, clean, valid class 1 driver’s licence is essential for this role.

Previous experience within retail, hospitality, customer service or similar roles

Ability to work in a fast-paced environment while delivery exceptional customer service.

Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

Ability to follow procedures and adhere to company guidelines and standards.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

PictonMarlboroughNew Zealand