Customer & Operations Consultant (Part-Time)

JobSpace; Greymouth; On-site; NZD 3,031,000 - 3,995,000; Part time

Benefits offered by this job

Uniform provided

Parking provided

Full training provided

Wellbeing programme

Employee discounts

Retailer discounts

Job summary

Avis Budget Group is seeking a Rental Operations Agent in Greymouth for a part-time, 20-hour week role. You will work at the station, engaging customers, handling rentals, and maintaining vehicles. Training is provided and a positive, service‑oriented mindset is essential.

Benefits include a fixed roster, uniform and parking, plus wellbeing programs and staff discounts across Avis Budget Group brands.

Qualifications

• Experience in customer-facing roles is required.
• Ability to learn and operate rental computer systems.
• Capable of working in a fast-paced retail/hospitality setting.
• Willingness to follow company procedures and standards.

Responsibilities

• Interact with customers at the counter and promote Avis Budget Group products and services.
• Process rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues, drive and park cars, and clean interiors/exteriors.

Skills

Customer service

Retail experience

Fast-paced environment

Computer systems input

Procedures compliance

Job description

Best of both worlds where you are not just sitting behind a desk all day! Based at Greymouth Railway Station, we have a part‑time position available for someone who has exceptional customer service skills and isn't afraid of hard work.

We work 7 days per week from 8:00 am to 6.30 pm where we are looking for someone to work 20-hours per week. Shift will include one day per weekend so either a Saturday or Sunday of each week.

Fixed Roster

Supportive, friendly, and caring culture

Entry‑level position with training provided

Stable work with renowned global company

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer:

• $25.63 per hour, plus increase your earnings with our sales incentive scheme.
• Uniform provided.
• Parking provided.
• Full training provided to help you achieve your goals & reach your potential.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners
• Access to discounts and offers from retailers and big brands.

What we are looking for:

• Full, clean, valid class 1 driver's licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.