Customer-Focused Appliance Service Technician Apprentice

Fisher & Paykel Appliances; Auckland; On-site; NZD 42,000 - 60,000; Full time

Job summary

Fisher & Paykel Appliances is seeking a Whiteware Apprentice to join our Auckland service team. You will receive comprehensive, on-the-job training across all product ranges and work with experienced technicians to build the skills needed for a long-term career in appliance repair and servicing.

We value curiosity, collaboration, and a commitment to learning. This apprenticeship offers clear progression and practical, hands-on development in a global brand with local heritage.

Qualifications

• Customer service experience or a customer-focused attitude.
• Good time management and organisational skills.
• Genuine commitment to learning and developing new skills.
• Clear and effective communication skills.
• Strong problem-solving ability and a practical mindset.

Responsibilities

• Undertake structured training across our full range of products, combining theory-based learning with hands-on experience.
• Support the workshop team while developing the skills to carry out basic appliance repairs.
• Learn the fundamentals of appliance servicing and diagnostics.
• Complete service-related paperwork, forms, and documentation accurately.
• Build and maintain strong product knowledge through training sessions, service manuals, and other learning resources.
• Follow all health and safety requirements and take responsibility for your own safety at work.

Skills

Customer service

Time management

Willingness to learn

Communication

Problem solving

Job description

Fisher & Paykel Appliances is seeking a Whiteware Apprentice to join our Auckland service team. You will receive comprehensive, on-the-job training across all product ranges and work with experienced technicians to build the skills needed for a long-term career in appliance repair and servicing.

We value curiosity, collaboration, and a commitment to learning. This apprenticeship offers clear progression and practical, hands-on development in a global brand with local heritage.