Appliance Service Apprentice — Hands-On Training

Fisher & Paykel Appliances Ltd; Auckland; On-site; NZD 24,000 - 32,000; Full time

Job summary

Fisher & Paykel Appliances Ltd is offering a Whiteware Apprentice role in Auckland. You’ll receive comprehensive training across appliance repair and servicing, learning on the job with support from experienced technicians. This is a pathway to a long-term career in the service industry.

You’ll undertake structured training, learn diagnostics, document service work accurately, and build product knowledge through manuals and learning resources, while adhering to health and safety requirements.

Qualifications

• Customer service experience or a strong customer-focused attitude.
• Good time management and organisational skills.
• Genuine commitment to learning and developing new skills.
• Clear and effective communication skills.
• Strong problem-solving ability and a practical mindset.

Responsibilities

• Undertake structured training across our full range of products, combining theory-based learning with hands-on experience.
• Support the workshop team while developing the skills to carry out basic appliance repairs.
• Learn the fundamentals of appliance servicing and diagnostics.
• Complete service-related paperwork, forms, and documentation accurately.
• Build and maintain strong product knowledge through training sessions, service manuals, and other learning resources.
• Follow all health and safety requirements and take responsibility for your own safety at work.

Skills

customer service

time management

learning mindset

communication

problem solving

Job description

Fisher & Paykel Appliances Ltd is offering a Whiteware Apprentice role in Auckland. You’ll receive comprehensive training across appliance repair and servicing, learning on the job with support from experienced technicians. This is a pathway to a long-term career in the service industry.

You’ll undertake structured training, learn diagnostics, document service work accurately, and build product knowledge through manuals and learning resources, while adhering to health and safety requirements.