Customer Experience Pro — Food Service, Fast-Paced & Growth

Bidfood; Auckland; Presencial; NZD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff buying privileges

Competitive salary package

Career development opportunities

Descripción de la vacante

Bidfood New Zealand is seeking a Customer Service Representative in Auckland to manage customer enquiries, support sales activity, and ensure every interaction leaves a positive impression. This fast-paced, customer-focused role rewards clarity, efficiency, and a calm, solutions-driven approach.

Ideal candidates have at least two years in customer service or sales, strong communication, attention to detail, and the ability to upsell within existing accounts.

Formación

• At least 2 years' experience in a customer service and/or sales role
• Ability to build relationships and upsell within existing customer base
• Strong communication skills - clear, professional, and confident
• Excellent attention to detail with accurate data entry
• Ability to prioritise, stay organised, and perform in a busy environment
• Collaborative mindset and ability to work across a diverse team
• A passion for food or experience in the food industry (highly regarded)

Responsabilidades

• Manage customer enquiries and support sales activity.
• Ensure every interaction leaves a positive, lasting impression.
• Work under pressure, stay organized, and maintain a calm, solutions-focused approach.

Descripción del empleo

Bidfood New Zealand is seeking a Customer Service Representative in Auckland to manage customer enquiries, support sales activity, and ensure every interaction leaves a positive impression. This fast-paced, customer-focused role rewards clarity, efficiency, and a calm, solutions-driven approach.

Ideal candidates have at least two years in customer service or sales, strong communication, attention to detail, and the ability to upsell within existing accounts.