Coordinator | Buller

South Island - West Coast Buller; West Coast; On-site; NZD 65,000 - 78,000; Full time

Job summary

Health New Zealand | Te Whatu Ora invites applications for the Coordinator - Coasters Home & Community Support Services. This role coordinates care to help clients live well, age well, and maintain dignity in their own communities, working closely with Referrers, Coasters Nurses, and Support Workers.

You will rostering, cover annual leave and training, and ensure culturally safe, high-quality customer service to clients and families.

Qualifications

• Proficiency in Microsoft applications for rostering/scheduling.
• Ability to work autonomously and within a team.
• Commitment to confidentiality and discretion.
• Strong interpersonal and communication skills.
• Cultural sensitivity and respectful engagement with clients.
• Professional presenting image and demeanor.
• Ability to work under pressure.
• Commitment to ongoing self-development.
• Previous experience in service coordination.
• Experience with rostering systems.
• Experience in health, community or aged care settings.

Responsibilities

• Coordinate service requests with Service Referrers and Coasters Nurses.
• Liaise with Support Workers and ACNM/AH lead regarding rostering and leave Coverage.
• Provide high-quality service to clients, whanau and families.
• Deliver culturally safe, respectful support upholding client dignity (mana).
• Participate in training and skills development.
• Utilise technology to support administration and communication.
• Assist onboarding and skill development of other team members.

Skills

Microsoft Apps

Rostering

Autonomy

Teamwork

Confidentiality

Interpersonal skills

Cultural sensitivity

Self-presentation

Working under pressure

Self-development

Service coordination

Rostering systems

Health care experience

Job description

• WestCoast 'Buller -Coaster Home & community Support Services
• Fulltime permanent position working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

About the role

The Coordinator - Coasters Home & Community SupportServices, is responsible for coordinating care to support consumers to livewell, age well and have a respectful end of life in their owncommunities.

As a Coordinator, you will work closely with our ServiceReferrers and Coasters Nurses on a daily basis to arrange service requests forclients. You will also liaise with Support Workers and our ACNM or AH leadregarding rostering, including covering annual leave, sickness, and training.Providing high-quality customer service to clients, their whanau, and familiesis also a key part of the role.

As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band6/Profile 6.Forfurther information about the administration and clerical pay equity settlementplease followthe link below:

In this role, you will be responsible for:

• Workingwith Service Referrers and Coasters Nurses on a daily basis to arrangeservice requests for clients
• Liaisingwith the Support Workers and ACNM or AH lead regarding rostering includingcovering annual leave, sickness and training
• Providinghigh-quality customer service to clients, their whanau and families
• Providingsupport that is culturally safe, respectful and enhances the dignity andmana of the client
• Participatingin training and skills development
• Usingtechnology to support the administration and communication requirements ofthe service
• Supportingthe on-boarding, training and skill development of other team members

About you

Skills and experience

• Becompetent using Microsoft applications and similar software forrostering/scheduling
• Abilityto work autonomously and as part of a team
• Abilityto maintain confidentiality and use discretion
• Well-developedinterpersonal skills
• Culturalsensitivity
• Ahigh level of self-presentation
• Abilityto work under pressure
• Commitmentto ongoing self-development
• Previousexperience in service coordination role
• Previousexperience in rostering systems
• Experiencein health, community, or aged care settings

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori, Pacific,disabled, and rainbow communities.

If you have any questionsabout the role, please contact Kerri McCarthy [e-mail]

Job details

Job Reference:

Job Reference: PC4545192

Location:

South Island - West Coast - Buller

Job type:

Job type: Permanent Full time

Expertise:

Non-Clinical - Administration - Administration