Rostering & Care Coordinator – Community Support

New Zealand Government Joba; Westport; On-site; NZD 65,000 - 75,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Te Tai o Poutini West Coast is seeking a Coordinator for Coasters Home & Community Support Services. The role focuses on coordinating care for clients to help them live well and age well in their communities, working with Referrers, Nurses, Support Workers and lead rosters.

The ideal candidate will have strong customer service, be proficient with Microsoft Office, and demonstrate confidentiality, cultural sensitivity, and teamwork.

Qualifications

• Strong customer service skills.
• Proficient in Microsoft applications for rostering/scheduling.
• Ability to work autonomously and in a team.
• Maintain confidentiality and use discretion.
• Well-developed interpersonal skills.
• Cultural sensitivity.
• High level of self-presentation.
• Ability to work under pressure.
• Commitment to ongoing self-development.

Responsibilities

• Coordinate care with Service Referrers and Coasters Nurses to arrange client service requests.
• Liaise with Support Workers and ACNM/AH lead regarding rostering including leave, sickness, training.
• Provide high-quality service to clients, whanau and families.
• Offer culturally safe, respectful support that upholds client dignity and mana.
• Participate in training and skills development.
• Use technology to support administration and communication requirements.
• Support onboarding and skills development of team members.

Skills

Customer service

Microsoft Office

Autonomy

Discretion

Interpersonal skills

Cultural sensitivity

Professional presentation

Pressure management

Self-development

Tools

Microsoft Office

Job description

Health New Zealand - Te Whatu Ora Te Tai o Poutini West Coast is seeking a Coordinator for Coasters Home & Community Support Services. The role focuses on coordinating care for clients to help them live well and age well in their communities, working with Referrers, Nurses, Support Workers and lead rosters.

The ideal candidate will have strong customer service, be proficient with Microsoft Office, and demonstrate confidentiality, cultural sensitivity, and teamwork.